What are the responsibilities and job description for the Front of House/Guest Service Team Member position at Chick-fil-A?
Role Summary: Front of House/Guest Experience Team Members serve in various areas including cash registers, drive-thru, and dining-room. While experience can be helpful, no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving others and working on a team. We will teach you everything else you need to know.
General responsibilities:
- Comply with all Chick-fil-A policies and procedures for the handling and preparation of food
- welcome and greet guests
- take customer orders at registers or drive-thru (through headsets or outside order taking)
- maintain cleanliness in the counter and dining room and other restaurant areas
- do your part to make each guest and every guest feel cared for
- deliver food to guests
- prepare desserts
- bag orders
- restock inventory
- address guest needs as they arise
Qualifications/competencies:
- willing to learn new skills
- a strong team player who works well with others
- attention to detail
- excellent communication skills
- excellent interpersonal skills (eye-to-eye contact, engage people with a smile, potential for good guest connection)
- ability to multi-task
- uncompromising integrity
Why work here?
- Opportunity - At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner/Operator team members gain life experience that goes far beyond just serving a great product in a friendly environment.
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- Leadership Development - Our leaders are invested in seeing you grow and develop, regardless of whether you come onboard as a leader or a team member. We offer a pathway for internal advancement as well as corporate opportunities such as participating in grand openings of other Chick-fil-A restaurants around the country.
- Make a difference in your community - Chick-fil-A Shelton is committed to impacting its community in meaningful way. You can be part of team that will make a tangible impact in people's lives and in a community.
- Additional Benefits for qualifying participants: Health insurance, vision insurance, meal discounts on shift, college scholarships for those qualify, paid team outings and events throughout the year, uniform provided, 401k
- It's a Great Culture in which to work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
