What are the responsibilities and job description for the Front of House Shift Leader - Chick-fil-A West Acres position at Chick-fil-A?
Responsibilities:
- Lead front-of-house operations during assigned shifts, ensuring top-tier customer service.
- Train, mentor, and oversee team members to uphold Chick-fil-A’s standards of hospitality and efficiency.
- Handle guest inquiries and resolve issues promptly with professionalism.
- Maintain cleanliness and organization of dining and work areas.
- Monitor inventory and assist with stocking as needed.
- Ensure adherence to food safety and quality assurance guidelines.
- Support managers with scheduling and daily operational needs.
Requirements:
- Previous experience in a leadership or supervisory role (preferred but not required).
- Strong communication and interpersonal skills.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- A commitment to teamwork and creating a positive work culture.
- Availability to work a flexible schedule, including weekends and evenings.
- Passion for providing excellent customer service.
- Authorization to work in the U.S.
Benefits:
- Competitive pay with opportunities for advancement.
- Free meals during shifts.
- Flexible scheduling to accommodate personal needs.
- Comprehensive training and leadership development programs.
- Closed Sundays to enjoy time with family and friends.
- Positive, team-oriented workplace culture.
- Opportunities to grow into higher leadership roles within Chick-fil-A.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $19 - $23 / hour
Benefits:
- Vision insurance
- Dental insurance
- Health insurance
- Paid time off
- 401(k)
- Paid training
Job Type: fulltime, parttime
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
- Night shift
- Day shift
Education: No education required
Work location: On-site
Salary : $19 - $23
