What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Our Restaurant Customer Service / Cashier / FOH Crew Member / Team Members are the face of our company and are the first step in providing quality service and hospitality to our guests.
Prior experience as customer service, cashier, barista, restaurant crew member, team member or other part time restaurant job experience is not required.
Chick-fil-A Raleigh Hills is a locally owned and operated family restaurant by owner Dean Hogan and his wife Chris. They are both native Oregonians, growing up on the Oregon coast and graduating from Seaside High School. After marrying they moved to the Beaverton area where all three of their children were born. Dean's earlier career in the auto parts business moved them across the country but it was the opportunity with opening a Chick-fil-A restaurant back in their home state that made it possible for them to move back and be close to family and lifelong friends. They love spending time mentoring their team and giving back to the Beaverton area community. Additionally, their growing family keeps them busy with three grown children, their spouses and beautiful grandchildren.
They're honored to welcome and serve everyone, in the community they love so much where everyone has a seat at the table. This is all part of their genuine hospitality as they strive to be the most caring company in the community.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A caring culture
- A fun work environment where you can positively influence others
- Competitive pay
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- FREE COLLEGE TUITION online through Point University
- Yearly educational scholarship opportunities $1,000 to $25,000 to the college of your choice
- Subsidized Medical, dental and vision options for eligible employees
- 401k match for eligible employees
- Paid time off for eligible employees
- Plus a free meal with every shift
Front of House Team Member Responsibilities:
- Take guest orders with a friendly smile, ensuring accuracy and efficiency.
- Serve our guests with warmth and enthusiasm, delivering meals and ensuring they have everything they need.
- Prepare and serve drinks with precision, from our famous lemonade to refreshing iced tea.
- Keep the front of house stocked and organized, from napkins to condiments.
- Maintain a clean and inviting dining area, ensuring every guest feels comfortable and welcomed.
- Engage with guests, answer questions, and resolve any issues with grace.
- Collaborate with your team to keep the restaurant running smoothly, especially during busy times.
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Proficient in English language
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 35 lbs on a regular basis
- Have the ability to stand for long periods of time
Clear wage and advancement progression opportunities with a training growth path are provided:
Team Member
Advanced Team Member
Trainer
Advanced Trainer
Shift Lead
Manager
Director
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Up to $17.50 / hour
Benefits:
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) matching
- Referral program
- Paid training
- Other
Job Type: fulltime, parttime
Schedule:
- Day shift
- Night shift
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
Education: No education required
Work location: On-site
Salary : $18