What are the responsibilities and job description for the Human Resources Manager position at Chick-fil-A?
At Chick-fil-A De Zavala, the Human Resource Manager role is more than just a job—it’s an opportunity to make a lasting impact while growing professionally. Our team goes beyond delivering great products in a friendly environment; we strive to create meaningful experiences for both our team members and guests. Chick-fil-A is a wonderful opportunity for people from all backgrounds. We’re looking for friendly, enthusiastic individuals who enjoy helping others and ensuring each guest has a positive experience!
Description:
- Works together with the other restaurant leaders in order to accomplish the Owner/Operator’s vision for the restaurant.
- Works closely in assisting the general manager.
- This position oversees all Human Resource relations with the current team and any existing applicants.
- Approximately 30 hours of HR work weekly. The candidate is required to work additional hours in the food service operation, hospitality or kitchen. This is NOT a remote position.
- Significant personal and professional GROWTH OPPORTUNITY in this position.
- Requires previous HR experience.
Responsibilities:
- Oversee ATS platform - daily reading and organizing applications, responding to every new applicant within 24 hours
- Account monitoring - organize and maintain our Trello boards, Calendly interview slots, and Google Calendar events
- Interviews - conducting screening and in-person interviews as necessary
- Handling New Hires - conducting hiring calls, making job offers, understanding pay structure, effectively communicating next steps
- Orientation - planning, preparing, and clearly executing an orientation for new hires, understanding restaurant policies, procedures, and culture
- Business reporting - ad hoc tracking and reporting
- Email monitoring - respond to new applicants, current team members, and Chick-fil-A corporate
- Restaurant operations - as above, potential to work in restaurant operations, serving our guests and team
- Depending on how the position is tailored to the candidate, there may be work/ requests outside of the schedule - being required to work from home, come to the restaurant, answer calls, or complete urgent requests beyond the schedule
Qualities:
- Highly organized
- Excellent problem solving skills
- Great follow through to completion
- Thick-skinned - able to take constructive criticism - and apply it
- High level of ownership - takes responsibility
- Highly driven
- Thrives with autonomy
- Able to work both independently and in teams
- High expectations of self
- Willing and able to “figure it out”
- Knows when to ask for help
- Effectively communicates to a range of personalities
- High level of maturity and discipline - manages time well, prioritizes work
- Deeply cares about quality of work
- Represents our organization and brand well
- Smiles!
- Loves serving people
- Trustworthy
- Positive, optimistic attitude
- Reliable, dependable
- Enjoys the details
- Proactively seeks work, problems and solutions
- Consistent with Chick-fil-A’s companywide culture
- Calm under pressure
- Multitasks to lead a number of projects at the same time
Benefits:
- Sundays off
- Career Options to become a CFA Franchisee or Staff member for CFA Inc.
- 100% PAID TUITION at our partner school Point University (https://point.edu)
- Remarkable Futures Scholarships Opportunity ($2500 - $25000)
- Vacation and Insurance Opportunity after 1 year or promotion
- Free employee and family meals
- Competitive Wages
- Professional Development
- Community-oriented Environment
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $18 - $24 / hour
Benefits:
- Flexible schedule
- Referral program
- Employee discount
- Paid training
- Mileage reimbursement
Job Type: fulltime, parttime
Schedule:
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Education: No education required
Work location: On-site
Salary : $18 - $24
