Demo

Office Administrator

Chick-fil-A
Los Angeles, CA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/25/2025

Office Administrator

Support Staff Team (95% Business / 5% Restaurant)

Description :

The Office Administrator is key to the successful operations of the Chick-fil-A business. They have responsibility that stretches from behind the scenes admin work, to customer service, and team engagement and scheduling. This role requires someone who is capable of planning ahead and executing on schedule, as well as someone who can be working on multiple projects / tasks simultaneously. They work closely with the Operator, Executive Director Team and the HR Director to ensure the store is running smoothly and that all employees and administrative details and tasks are up to date. They will also need to be an engaged member of the team, getting to know the team in its entirety so that they can best execute on cultural and out of store events. Ideally the office administrator acts as the backbone to the business ensuring that the important things that need to be done are done efficiently, effectively and on time.

Main Areas of Responsibility :

  • Scheduling
  • Invoices
  • Cares
  • Culture
  • Order Management
  • Record Keeping

Scheduling :

  • Evaluate Labor w / Executive Director of Admin & Finance
  • Balance labor / productivity
  • Schedule to hours
  • Put together weekly schedule
  • Send Schedule Wednesday the week before
  • Approve Time Off Requests
  • Confirm Black Out Dates
  • Communicate with Directors about needs for schedule
  • Invoices :

  • Pay Invoices Daily
  • Pay Credit Cards Weekly
  • Pay Invoices for Produce, Bread and Uniforms on Credit Card
  • Collect & organize for digital EOM Packet
  • Cares :

  • Review CARES reports (both on spotlight & in-store)
  • Resolve, Surprise & Delight disgruntled guests
  • Track give away and redemptions from Spotlight CARES
  • Report P1 complaints or CARES naming specific Team Members to the relevant Directors
  • Review & Report reoccurring issues
  • Culture :

  • Ensure cards and treats for team members birthdays
  • Years of service gifts
  • Semi-annual execution of Team Member Engagement Surveys, review and pass on to relevant directors
  • Work with your counterpart at the other location to plan Team Member Events or outings including holiday parties. (Xmas Party, Summer Party, Turkey’s @ Thanksgiving, etc.)
  • Order Management :

  • Uniform Ordering
  • OOBE
  • Shoes For Crews
  • The Mill
  • Office Supplies
  • Smallwares Ordering
  • Supply Central
  • Parts Town
  • Record Keeping :

  • Assist the Operator, HR Director and Operational Directors with Complete & Accurate Record Keeping
  • DPS Tracking
  • Time Punches
  • Maintenance Scheduling
  • Food Handlers Cards
  • Meeting Agendas
  • Meeting Notes
  • Ensure store emails are being sorted and responded to daily.
  • Share relevant information from store emails to corresponding Directors.
  • Take calls to store & contact customers when needed
  • Compensation :

  • Pay : $25 / hour
  • Insurance
  • Health Coverage : 100% Coverage at Silver HMO level
  • 90% Dental & Vision Coverage
  • 100% $25,000 Life Insurance Policy
  • 75% Dependent Coverage on Health, Dental & Vision Coverage
  • 401k with 4% matching contribution
  • Must have 1 year of employment with A&K Foods LLC
  • Must have worked 1000 hours in the last year
  • Must be 21 years of age
  • PTO Strategy

    Years of Service PTO

    0-3 years 2 Weeks (80 Hours)

    4-6 years 3 Weeks (120 Hours)

    7 years 4 Weeks (160 Hours)

    Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

    Salary : $25

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