What are the responsibilities and job description for the Operations Director/General Manager position at Chick-fil-A?
A Director oversees all aspects of the business and operations of the restaurant. They partner with other area specific Directors to execute strategic plans for the restaurant.
They manage, lead, and set the tone for the team in the Front of House, Kitchen, and every area. They coach & serve Team Leaders and demonstrate our core values to execute the vision of the restaurant.
They ensure the needs of staff, customers, and business are met and take ownership to proactively plan & prepare for the future.
They exhibit high emotional intelligence and leadership capabilities and commit to growing themselves.
