What are the responsibilities and job description for the Restaurant Catering Lead position at Chick-fil-A?
Restaurant Catering Lead
Chick-fil-A MacCorkle Ave, South Charleston, WV
Are you a friendly, detail-oriented go-getter who loves a mix of behind-the-scenes organization and hitting the road? Do you thrive in a fast-paced environment and enjoy connecting with people? If so, we have the perfect role for you!
As a Catering Lead, you'll be the driving force behind our catering operations. One part logistics expert, one part brand ambassador—you’ll oversee orders, prepare delicious meals for pickup and delivery, and personally bring them to local businesses, schools, and community events. You’ll spend time in the kitchen ensuring everything is prepped to perfection, then step outside to engage with organizations and deliver top-tier hospitality. Every day is different, and every order is an opportunity to make someone’s event unforgettable!
Why You’ll Love This Role:
- A Mix of Action & Engagement: Work in the kitchen prepping orders, then take to the road to deliver catering to our incredible customers.
- Be a Community Connector: Build relationships with local businesses, schools, and event organizers as you represent our brand.
- Work-Life Balance: Enjoy flexible scheduling that fits your lifestyle.
- Growth & Development: We invest in our team members with leadership training and career advancement opportunities.
- A Team That Feels Like Family: We work hard, support each other, and celebrate our wins together.
Perks & Benefits:
- Competitive Pay: $17.50/hr (based on availability)
- Career Growth: Leadership training & advancement opportunities
- Paid Time Off
- Health, Dental, & Vision Insurance (Employer Contribution)
- 401k with optional match
- Profit Sharing (Approx. $1 for every hour worked!)
- Scholarships ($2,500 available)
- Educational Reimbursements ($500)
- Food Discounts
- Work Anniversary Rewards
- Sundays Off
What You’ll Be Doing:
- Organizing, preparing, and packaging catering orders for pickup and delivery.
- Managing orders in Chick-fil-A’s internal system, ensuring accuracy and efficiency.
- Personally delivering catering to businesses and organizations while providing top-notch service.
- Training and leading team members to execute catering operations seamlessly.
- Problem-solving and handling escalated customer concerns with professionalism.
- Ensuring our catering service runs smoothly and upholds our high standards.
What We’re Looking For:
- Must be 18 years old
- Experience in leadership, customer service, or a kitchen environment is preferred.
- Comfortable lifting up to 50 lbs and standing for extended periods.
- Thrives in a fast-paced environment and remains positive under pressure.
- Strong communication skills and a team-oriented mindset.
If you’re ready for a role that’s fast-moving, community-focused, and full of opportunities, we’d love to hear from you! Apply today, and we’ll be in touch within 1-3 business days. (Please do not contact the store directly.)
Salary : $18