Marketing Coordinator

Description

The Marketing Coordinator helps enhance our brand presence, driving customer engagement, and supporting our overall business objectives and strategic initiatives. This role also performs some duties supporting the CEO. This role requires a high degree of organizational skills, discretion, and the ability to handle sensitive information with confidentiality. The Marketing Coordinator acts as the primary point of contact with our third-party marketing vendor, ensuring smooth communication and coordination of tasks.

STATEMENT OF EXPECTATIONS

Chickasaw Community Bank (CCB) expects all employees to comply with the responsibilities of their assigned position to the highest degree of performance. Expectations include but are not limited to:

• Adhere to the bank’s policies and support management decisions and goals in a positive, professional manner
• Represent CCB with a high level of integrity and professionalism
• Maintain knowledge and understanding of banking rules, regulations, laws, and all policies and procedures
• Knowledge of applicable bank software, programs, and procedures
• Demonstrate a willingness to adapt to changing business needs and deadlines
• Possess a work ethic that includes neatness and punctuality
• Exhibit a professional, business-like appearance, and demeanor
• Answer all voicemails and emails within 24 hours of receipt
• Confer with management concerning questions, procedures, necessary information, forms completion, and problem resolutions
• Complete and attend all required CCB training
• Maintain satisfactory attendance

ESSENTIAL FUNCTIONS

1. Marketing Coordination

• Manage alignment of marketing initiatives with strategic goals
• Act as main point of contact with third-party marketing vendor
• Coordinate campaign schedules, resources, and timelines with third-party marketing vendor
• Lead in planning, coordination, and execution of marketing promotional events, webinars, and community outreach programs
• Marketing Support including website and social media changes
• Ensure consistent brand messaging across all marketing channels always aligning with the mission and vision
• Collaborate with each department on marketing material production and event planning needs

2. Administrative Support:

• Manage executives' calendars, including scheduling meetings, appointments, events and travel arrangements.
• Prepare correspondence, reports, presentations, and other documents as requested by executives.
• Maintain accurate records, files, and databases, both electronic and hard copy.

3. Project Coordination:

• Assist in the planning, coordination, and execution of special projects, initiatives, and events as directed by executives.
• Conduct research, gather data, and compile reports to support decision-making processes.
• Monitor project timelines and milestones, providing regular updates to executives and stakeholders.

4. Confidentiality and Discretion:

• Handle sensitive information with the utmost confidentiality and discretion.
• Maintain a high level of professionalism and integrity in all interactions and communications.
• Adhere to company policies and procedures related to data security and privacy.

ADDITIONAL RESPONSIBILITIES

• Assist with CEO calendar management as needed
• Perform other tasks requested as they relate to the Bank and its functions

Qualifications

ENVIRONMENT AND INTERACTION
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. No travel is expected for this position.

• Reports To: EVP/Head of Operations

PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

PHYSICAL REQUIREMENTS:
This work is sedentary and requires the following physical activities:

• Sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• Frequent lifting (up to 10 pounds of paper supplies or minor office equipment).

WORKING CONDITIONS:

• Normal office environment.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

PROFICIENCIES

• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone
• Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently and as part of a team
• Skill in establishing and maintaining effective working relationships with stakeholders, including staff, board members and community partners
• Must possess tact and have the integrity to always maintain highly confidential information
• Computer proficiency required including Excel and Outlook as well as the ability to learn and navigate computer systems and websites necessary to complete job description and other duties as assigned
• Self-motivated with the ability to take initiative and prioritize tasks; good time management, planning, organizational, problem prevention and problem-solving skills
• Ability to handle multiple tasks at the same time
• Ability to work efficiently and maintain a professional, positive demeanor in high pressure situations and demonstrate a high level of flexibility in a rapidly changing environment
• High level of accuracy and attention to detail
• Ability to conduct research and prepare presentations or reports as assigned
• Ability to study and apply new information
• Able to deliver effective results, meet deadlines and targets
• Proficient proofreading and editing skills

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required
• Bachelor’s degree in marketing, Business Administration, or a related field.
• 2-4 years of experience in marketing or a related role.
• Proficiency in marketing software and tools, such as Google Analytics, CRM systems, social media platforms.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Creative thinking and problem-solving abilities.