What are the responsibilities and job description for the Operations Team Lead position at Chicken Express - Midlothian?
Overview
As a key member of the Chicken Express - Midlothian team, you will have significant interaction with guests and employees. Your primary responsibility will be to ensure customer satisfaction by effectively training staff and adhering to company policies. You will oversee service operations, take the lead in resolving issues, and provide coverage when the Store Manager is unavailable or working on other projects.
Salary
The estimated annual salary for this position is around $45,000-$60,000, depending on experience and qualifications.
Job Description
This role requires a skilled professional who can maintain high standards of customer service, manage inventory and supplies efficiently, and promote a positive work environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of success in similar roles.
Required Skills and Qualifications
To be successful in this position, you should have:
- A high school diploma or equivalent required; some college or a degree in a related field preferred;
- At least 2 years of experience in a supervisory or management role, preferably in the food service industry;
- Excellent leadership and communication skills;
- Ability to work in a fast-paced environment and multitask effectively;
- Familiarity with inventory management software and practices;
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Benefits
We offer a competitive benefits package that includes medical, dental, and vision insurance, paid time off, and opportunities for career advancement.
Salary : $45,000 - $60,000
