What are the responsibilities and job description for the Server position at Chief's on Broadway?
ABOUT CHIEF’S
Located at the intersection of 2nd Avenue and Broadway, Chief’s is a six-story bar, restaurant, and live music venue designed to celebrate Eric Church’s ever-expanding musical legacy. Located in historic downtown Nashville, Chief’s features a ticketed music venue, inspirational interiors, and a thoughtful focus on unique live performances, offering fans an unparalleled entertainment experience in Music City. Chief’s also features a restaurant partnership with James Beard Award Winning Pitmaster Rodney Scott.
Why Work for Us?
Like a “Melody creates a Memory," we are a team of inspired, intentional creatives, linking great live music, incredible food and superior hospitality to create lasting memories. Refusing to be defined by other's ideas of what is possible, we strive to build timeless, meaningful experiences to life every day.
· Benefits for both Part Time and Full Time
· Access to great live music and complimentary concert tickets
· Employee Discounts on Food, Beverage, and Retail
· Team Outings
· Quarterly Team Meetings
· Ongoing Career & Leadership Development
· Diverse, Inclusive and Safe Venue
· Certified Safe Bar
ABOUT THE ROLE
Tasks include, but are not limited to:
· Maximize sales by using extensive working knowledge of all food and beverage offerings to recommend and upsell items.
· Ensure menu knowledge is always kept up to date in order to communicate effectively with guests on ingredients, preparation methods, and allergens
· Follow all Steps of Service and brand standards
· Create a hospitable, welcoming, and memorable experience for all guests
· Ensure all Federal, State and City laws and ordinances are followed with regards to the handling and responsible sale of alcoholic beverages
· Proper handling of cash, credit cards and end of shift financial reporting
· Serve all alcohol in proper containers and adhere to all pricing
· Serve all food in proper containers and adhere to all pricing
· Maintain a clean and organized workspace including side stations, floors, shelves, and all storage areas
· Ensure that work areas are properly stocked for effective and timely service
· Attend trainings as mandated by the Leadership team
· Maintain a well-groomed, professional, and polished appearance
· Keep working knowledge of Chief’s brand, history, culture, and programming
· Navigate venue conditions, including tight spaces, dark rooms, and loud environment
· Ensure all spaces are set according to floor plans
· Execute style of service called for by day/event (ie: restaurant service, cocktail service, event service inclusive of passed hors d’oeuvres and/or banquet style)
· Perform other related duties as assigned by the Leadership team
YOUR QUALIFICATIONS
· Prior server experience in high-volume, fast paced restaurant or similar environment preferred
· Exceptional guest service and hospitality skills
· Strong organizational skills, attention to detail, and work ethic
· Excellent interpersonal skills; able to work both as a team and independently
· Ability to take direction, and communicate effectively and professionally
· Ability to work a flexible schedule including days, nights, weekends and holidays
· Ability to get Food Safety and TIPS certified
PHYSICAL REQUIREMENTS
· Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.
· Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner
· Ability to sustain loud noise volume
WHO YOU ARE
We are seeking a highly motivated individual who enjoys working in a fast-paced but disciplined environment. You are enthusiastic and committed to quality and you thrive on creating exceptional service and consistently delivering memorable experiences. You are always striving to learn more, work well with others and show up each day ready to deliver brand excellence. This role will need strong ambassadors of the brand ready to maximize the potential of revenue generation, profitability, and driving sales, while delivering unparalleled service.
Equal Employment Opportunity
Chief’s on Broadway is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.
Job Types: Full-time, Part-time
Pay: $13.17 - $16.12 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Nashville, TN 37201 (Required)
Ability to Relocate:
- Nashville, TN 37201: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16