What are the responsibilities and job description for the Server position at Tempo by Hilton Downtown Nashville?
Job Summary
Bluestone Lane is an Australian-inspired coffee & hospitality brand committed to providing environments where our guests or “locals” feel special through genuine connections, premium award-winning coffee, and healthy food. At Bluestone Lane, it’s more than coffee, it’s connection! Locals come to Bluestone Lane for their daily escape & to feel more connected in their communities.
Seeking friendly, customer service-oriented Server for our Cafe in Nashville in the new Tempo by Hilton Hotel! This is a daytime concept, supporting a great work/life balance.
What you'll do:
- Provide genuine connection and hospitality to each and every guest that enters the cafe
- Follow the Bluestone Lane Steps of Service when waiting on guests and serving their tables
- Maintain full knowledge of all menu items and ingredients, including limited time offerings, to provide guidance to guests on menu recommendations and potential allergens
- Accurately take guests orders and upsell items to achieve higher ticket totals
- Promptly and calmly address any guest issues, escalating to management if necessary
- Master the Bluestone Lane art of making coffee on La Marzocco espresso machinery
- Assist with packaging takeout items and working with 3rd party delivery drivers to ensure app orders are accurate
- Follow all health & safety standards to operate a clean and organized work space
Who you are:
A hospitality first people person
- you simply love to make others feel good, no questions about it!
- A positive contributor to the team environment, working cohesively with others to deliver exceptional experiences to our locals
- A multi-tasker who won't bat an eye even when caught under a bit of pressure
- A motivated & hungry individual who is looking for career development in the hospitality industry
- A fast learner can shift from one job to the next with ease
- digital warrior, you'll be able to help locals navigate the BL order ahead app with your eyes closed
Job Type: Full-time
Pay: $10.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Referral program
- Vision insurance
Shift:
- Day shift
- Morning shift
Experience:
- POS: 1 year (Required)
- Serving: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Nashville, TN 37203 (Required)
Ability to Relocate:
- Nashville, TN 37203: Relocate before starting work (Required)
Work Location: In person
Salary : $10