What are the responsibilities and job description for the Training Manager position at Child & Family?
What You’ll Be Doing
You will be responsible for ensuring quality training opportunities are provided for all staff. The Training Manager will be part of the new hire onboarding process with Human Resources and will manage training compliance with the required annual training.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
• Work with program leaders and upper management to determine successes and opportunities for new training implementation.
• Collaborate with HR to complete new hire onboarding; revise as needed.
• Track and manage all training in the agency’s Learning Management System (LMS).
• Monitor compliance with role and program specific trainings, collaborating with program leaders.
• Provide regular reporting to the Program Director’s Team on completion of training, certifications, etc. by program.
• Research and acquire or design and develop new training resources and assign through LMS as appropriate.
• Conduct quarterly meetings with each program to determine training needs; provide re-training if needed.
• Maintain certifications i.e., expirations and completion of mandatory training.
• Work with HR and senior leadership to understand agency needs and new initiatives.
• Providence Continuing Education Unit (CEU) and internal or external professional development opportunities.
• Participate in agency initiatives that include training or professional development component, including participation in agency committees.
Who You Are
Requirements, Skills & Abilities:
• Bachelor's degree in business administration or related field required.
• Minimum 6 months' experience in a similar role required.
• Knowledge of Learning Management System (LMS) software strongly preferred.
• Strong organizational, critical thinking and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Collaboration and teamwork.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.
Physical Requirements
Operational Staff:
This position involves work in an office setting. Tasks include operating a computer for extended periods, communicating with colleagues, and occasional lifting of office/department materials up to 25lbs. The role also requires the ability to sit for extended periods, bending, reaching, hearing and vision.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
You will be responsible for ensuring quality training opportunities are provided for all staff. The Training Manager will be part of the new hire onboarding process with Human Resources and will manage training compliance with the required annual training.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
• Work with program leaders and upper management to determine successes and opportunities for new training implementation.
• Collaborate with HR to complete new hire onboarding; revise as needed.
• Track and manage all training in the agency’s Learning Management System (LMS).
• Monitor compliance with role and program specific trainings, collaborating with program leaders.
• Provide regular reporting to the Program Director’s Team on completion of training, certifications, etc. by program.
• Research and acquire or design and develop new training resources and assign through LMS as appropriate.
• Conduct quarterly meetings with each program to determine training needs; provide re-training if needed.
• Maintain certifications i.e., expirations and completion of mandatory training.
• Work with HR and senior leadership to understand agency needs and new initiatives.
• Providence Continuing Education Unit (CEU) and internal or external professional development opportunities.
• Participate in agency initiatives that include training or professional development component, including participation in agency committees.
Who You Are
Requirements, Skills & Abilities:
• Bachelor's degree in business administration or related field required.
• Minimum 6 months' experience in a similar role required.
• Knowledge of Learning Management System (LMS) software strongly preferred.
• Strong organizational, critical thinking and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Collaboration and teamwork.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.
Physical Requirements
Operational Staff:
This position involves work in an office setting. Tasks include operating a computer for extended periods, communicating with colleagues, and occasional lifting of office/department materials up to 25lbs. The role also requires the ability to sit for extended periods, bending, reaching, hearing and vision.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
