Family Child Care Network Manager

About Child Lane:

Child Lane provides Early Care and Education, Nutrition, and Family Support Services to the Long Beach and Harbor communities. Founded in 1984, Child Lane has grown from serving a handful of children to serving nearly 6,000 children a day through our Early Care and Education Program and Nutrition Program.

Job Summary:

Under the supervision of the Executive Director, the Family Child Care Network Manager is responsible for the administration of the Family Child Care Home Education Network (FCCHEN) following California State Department of Social Services guidelines. Responsibilities of the position include recruiting licensed family child care providers, assessing and evaluating program quality, and ensuring contract compliance. The Family Child Care Network Manager is also responsible for the direct supervision of the department specialists.

RESPONSIBILITIES

Network Management:

• Manage the daily operations of the Family Child Care Home Education Network.
• Recruit and enroll eligible providers.
• Coordinate and facilitate meetings and special events.
• Oversee the children’s observation and assessment processes. Ensure data is used for the development of curriculum and program improvement plans.
• Oversee the coordination and implementation of training and technical assistance activities.
• Review assessments, documentation, and reports prepared by the specialists.
• Work with the Contracts and Compliance Manager to analyze contract earnings projections based on current enrollment and attendance patterns.
• Ensure maximum child enrollment.
• Audit provider files to ensure compliance with all contracts and agreements.
• Ensure provider reimbursements are accurate and processed within the designated timeframe.
• Address parent and provider concerns promptly.
• Continually evaluate the effectiveness and quality of the FCCHEN.

Supervision:

• Provide direct supervision to the department specialists.
• Ensure compliance with program philosophy, policies, and procedures.
• Ensure the delivery of exceptional customer service by direct reports.
• Determine ongoing training needs and develop plans to increase knowledge and efficiency.
• Conduct annual performance evaluations.
• Performs other duties as assigned

REQUIREMENTS

Qualification Requirements:

• Bachelor’s Degree in Early Childhood Education (or related field).
• 4 years of experience teaching young children, 2 years supervising staff.
• Experience with DRDPs and Environmental Rating Scales.
• Pediatric CPR/First Aid Certificate.
• Health Clearance; including TB screen and required vaccinations.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Publisher).
• Excellent oral and written communication skills.
• Ability to work independently with minimal supervision.
• Excellent organizational skills with the ability to multi-task.
• Ability to communicate in English (Bi-lingual Spanish preferred).
• Ability to maintain confidentiality and discretion.
• Exceptional customer service skills.
• High degree of professionalism and accountability.
• Excellent attendance and punctuality.
• Valid California Driver’s License and transportation.

Physical Requirements:

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.

Travel Requirements:

Local travel is required.

Job Type: Full-time

Pay: $35.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $35