Collections Processor

ESSENTIAL FUNCTIONS:

• Prompt and regular attendance.
• Training on the following duties will be coordinated by CSEA Management.
• Process on a daily basis all support and related payments received by the agency at the payment window, including but not limited to the following, cash payments and credit card payments. Post payment to the proper accounts in the computer system and balance daily receipts.
• Greet customers for hearings and/or appointments, accept/receipt paperwork, provide general information in an efficient and friendly manner to all customers at all times, including high volume time periods.
• Clear and provide SETS numbers for emails sent to agency, prepare printouts of support payment records and other documents upon request and when allowable under agency policy.
• Maintain and balance daily ledger; perform monthly/weekly reconciliation of the computer with the bank; may entail searching and correcting errors in order to obtain a valid balance.
• Prepare daily bank deposit.
• Research records necessary for customer inquiry of unclaimed checks, along with working daily mail reports received from State Vendors.
• Perform necessary steps to reissue stop payment and voided checks, along with providing customers with copies of redeemed disbursements.
• Perform tasks necessary to request financial corrections, recoupment accounts and recoupment account maintenance.
• Attend and participate in all mandatory meetings, training sessions, or classes.
• Preserve and protect the confidential nature of any information maintained by the agency.
• Regularly review and develop a comprehensive knowledge of CSEA procedures and practices.

REQUIRED QUALIFICATIONS:

High school graduate or GED plus two years relevant work experience/college classes; or Associate's Degree in business administration, finance, accounting or related field; knowledge and ability to handle cash; ability to maintain control while serving a line of customers; ability to accurately input data into a computer system; ability to answer routine inquiries from the public and other CSEA staff in a polite and professional manner; excellent verbal and written skills; ability to use independent judgment when performing job related duties.

Job Type: Full-time

Pay: $20.08 - $27.95 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Hamilton, OH 45011 (Required)

Ability to Relocate:

• Hamilton, OH 45011: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $28