Family Support Specialist

Job Summary
The Family Support Specialist delivers a range of enriching supportive services tailored for individuals seeking to improve their relationship skills. These offerings may encompass interactive workshops and coaching that emphasize critical areas such as effective communication, empathetic listening, conflict resolution strategies, and emotional intelligence development. Each program is thoughtfully designed to equip participants with practical tools and insightful strategies to cultivate and nurture healthy, meaningful relationships in both personal and professional contexts.

Responsibilities

• Conduct workshops (evenings and weekends) as assigned by the manager.
• Organize both virtual and in-person workshops.
• Purchase gift cards.
• Mail or deliver gift cards to couples.
• Schedule meetings or phone calls with participants.
• Arrange catering for in-person workshops.
• Facilitate workshops when needed.
• Provide childcare for workshops as required.
• Maintain up-to-date client files.
• Complete Individual Development Plan forms with participants.
• Regularly meet, call, or text participants to address case management needs.
• Document and file accurate notes regarding participants.
• Enter gift card agreements
• Track class participation and completion.
• Maintain accurate records of gift card inventory and inform the manager to reorder gift cards as necessary.
• File all gift card agreements properly.

Skills

• Excellent organizational, communication and interpersonal skills
• Ability to form strong collaborative relationships with community partners
• Ability to counsel clients on concerns such as unsatisfactory relationships, divorce and separation, child rearing, home management, and financial difficulties.
• Willingness to travel and work a flexible schedule
• Technically competent in Microsoft software.

Job Type: Full-time

Pay: $15.41 - $16.54 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Morning shift

Work Location: In person

Salary : $15 - $17