What are the responsibilities and job description for the Optician 1 year experience position at Children's Eye Care?
Our multi-physician pediatric ophthalmology practice is seeking to add an experienced Optician. Ideal candidate will be able to navigate a busy environment serving families and their children while working alongside technicians, doctors, and other opticians. Applicant must be patient-care oriented, flexible, energetic, motivated, and must be a team player with proven customer service skills. The Lab Technician will be responsible for cutting, edging, and creating prescription lenses to ensure customers can receive their new prescription glasses in a timely manner. Skills including bilingual in English/Spanish, data entry, experience with multi-line phone systems and/ or Microsoft Office are a plus.
Tasks related to this role include but are not limited to the following:
- Provide exceptional customer service
- Compute and process transactions using Point of Sale system
- Assist patients with frame/lens/upgrade selection
- Order jobs from lab
- Receiving, verification, and inspecting jobs back from lab
- Glasses fitting and adjusting
- Merchandising/ Managing Frame Boards
- Process insurance claims
- Adjust/repair damaged frames
- All aspects of customer service including fielding incoming phone calls, mail, returning messages, etc
- Identify and work with basic optical laboratory equipment, tools, supplies and materials
- Consistently adhere to deadlines for finishing jobs
- Correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly
- Maintain the lab area and equipment in a safe and organized manner
- Perform daily, weekly and monthly lab equipment maintenance as scheduled and in accordance with lab/equipment manual specifications
- Read, comprehend and follow technical manuals and protocols
Smoke Free Environment
Job Type: Full-time
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Optical: 1 year (Required)
Work Location: In person
Salary : $15