Associate Director, E-Commerce Marketplaces

About Us:

Children’s Factory, a proud subsidiary of Excelligence Learning Corp., is a leading provider of early childhood furniture and educational resources, dedicated to inspiring learning through innovative and high-quality products. As part of Excelligence Learning Corp., we strive to empower educators and caregivers by providing solutions that foster creativity and development in young learners.

We are seeking a highly strategic and results-driven Associate Director, E-Commerce Marketplaces to lead and grow our marketplace presence, with a strong focus on Amazon. This is a pivotal role responsible for shaping our online marketplace strategy, driving revenue growth, and enhancing brand visibility across key e-commerce platforms.

Position Overview:

As the Associate Director, E-Commerce Marketplaces, you will be responsible for developing and executing marketplace strategies that drive revenue, profitability, and brand expansion. You will own the P&L for Amazon and other e-commerce marketplaces, ensuring optimal performance through strategic product placement, data-driven marketing, and operational excellence. This is an opportunity to lead a team, collaborate cross-functionally, and make a significant impact in the ever-evolving digital commerce landscape.

Key Responsibilities:

• Develop and execute comprehensive Amazon marketplace strategies to drive sales growth, enhance product visibility, and strengthen brand positioning.
• Analyze data and industry trends to make informed, strategic decisions that drive traffic, conversion, and sales performance.
• Stay up to date with Amazon’s evolving policies, algorithms, and marketplace changes, adjusting strategies proactively.
• Partner with merchandising and product development teams to identify opportunities for new product launches, category expansion, and international growth.
• Manage and hold agency partnerships accountable for delivering on key metrics such as traffic, conversion rates, ad budgets, and ROAS (Return on Ad Spend).
• Oversee all operational aspects of Amazon and other marketplaces, including inventory management, pricing strategies, and product listings optimization.
• Continuously optimize processes to enhance efficiency, reduce costs, and improve overall marketplace performance.
• Lead and mentor a team of marketplace operations professionals, fostering a culture of accountability, innovation, and growth.
• Collaborate with cross-functional teams, including marketing, creative, merchandising, product development, operations, sales, and customer service to ensure alignment on marketplace strategies.
• Drive initiatives to improve customer satisfaction and brand loyalty by actively monitoring and addressing customer feedback.
• Provide detailed weekly and monthly performance reports to senior leadership, using key metrics to track success, identify growth opportunities, and inform strategic planning.
• Build and maintain strong relationships with key stakeholders at Amazon, Wayfair, and other marketplace platforms to maximize growth opportunities.

Qualifications & Experience:

• 10 years of e-commerce experience with a proven track record of driving sales growth.
• 5 years of hands-on Amazon Marketplace experience, with deep knowledge of Vendor Central, Seller Central, and Amazon Advertising.
• 3 years of leadership experience with a focus on team management and development.
• 3 years of P&L management experience, demonstrating success in revenue growth and profitability.
• Strong data analysis skills and ability to make data-driven decisions to optimize marketplace performance.
• Entrepreneurial mindset with the ability to work both independently and collaboratively in a fast-paced, evolving environment.
• Expertise in e-commerce best practices, including inventory management, pricing strategies, and advertising optimization.
• Bachelor’s degree in Business, Marketing, or a related field.
• Experience with Wayfair, Walmart, and international marketplaces is a plus.

Why Join Us?

• Be part of a mission-driven company that impacts early childhood education.
• Lead exciting e-commerce growth initiatives with a strong brand presence.
• Work in a dynamic, fast-paced environment where your contributions make a tangible difference.
• Competitive compensation package with benefits and career advancement opportunities.
• At Excelligence, you’ll be part of a forward-thinking team that values creativity, innovation, and the power of technology to drive change. We’re not just about meeting expectations—we’re about exceeding them.
• Be part of a dynamic team driving innovation in early childhood education supplies. Your role will directly contribute to enhancing learning experiences while working in a collaborative, fast-paced, and growth-oriented environment. If you’re data-savvy, creative, and ready to make an impact, this is the perfect opportunity!

Equal Opportunity Employer Statement:

Excelligence Learning Corp. and Children’s Factory are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.