Ortho Treatment Coordinator

Join Our Team as an Orthodontic Treatment Coordinator at Children’s Happy Teeth and Happy Braces!

Are you a customer service- driven professional looking for an opportunity to make a meaningful difference in a supportive and professional environment? At Children’s Happy Teeth and Happy Braces, we are committed to enhancing the health of the youngest members of our community through compassion and exceptional dental care. We're looking for a dedicated Orthodontic Treatment Coordinator who shares our passion for providing high-quality service and creating positive experiences for patients and their families.

Why Join Us?

Since 2013, our practice has been a trusted name in pediatric dental care, delivering outstanding service to children and their families. Our success is built on our dedicated team, and we're excited to welcome a Orthodontic Treatment Coordinator who can help us continue to grow and serve our community. Here's why you'll love working with us:

• Competitive Compensation: We offer a salary that reflects your skills and experience, along with performance-based bonuses.

• Supportive Team Environment: Be part of a team that values collaboration and support. We work together to provide the best care for our patients.

• Growth Opportunities: We believe in the professional development of our staff and offer opportunities for training and advancement.

• Comprehensive Benefits Package- Our employees enjoy full medical, dental, and vision insurance, and paid vacation.

• Impactful Work: You will play a key role in ensuring that children receive the care they need by delivering exceptional customer service and bringing smiles to people's faces.

About the Role

As an Orthodontic Treatment Coordinator, you will play a key role in enhancing the patient experience by providing essential information about treatment plans, helping patients understand their options, and assisting with scheduling and financial arrangements. This role is crucial in ensuring patients feel informed, comfortable, and confident in their treatment decisions,

Responsibilities

• Coordinating insurance benefits and making financial arrangements
• Schedule appointments and efficiently manage the appointment calendar to optimize the patient flow
• Conduct initial consultations and assessments with patients to gather necessary information for the orthodontist
• Educate patients and their families about various orthodontic treatment options, including traditional braces, clear aligners, and other orthodontic appliances
• Present treatment plans to patients, outlining the recommended procedures, duration, and associated costs
• Assist patients with financial arrangements, discussing insurance coverage, payment plans, and financing options
• Coordinate with the orthodontist and staff to ensure seamless communication and efficient patient care
• Follow up with patients regarding appointments, treatment progress, and any necessary adjustments to the treatment plan.
• Handle patient inquiries, concerns, and complaints with empathy and professionalism.

What We're Looking For

Qualifications:

• High School Diploma or equivalent; additional education in healthcare or dental fields is a plus.

• Required: At least 2 years experience as an ortho or dental treatment coordinator

• Successful completion of the initial online assessment provided during the application process.

• Strong understanding of dental insurance, claims processing, and financial arrangements.

• Willingness to work 2 Saturdays a month.

• Positive, friendly attitude with a strong commitment to providing excellent patient care.

Skills:

• Proven sales skills with a track record of meeting and exceeding targets.
• Strong but gentle persuasion skills to guide patients and parents and to instill confidence with regards to the orthodontist(s) abilities and results of treatment.
• Exceptional communication and interpersonal skills, particularly in building relationships with children and families.

• Proficiency in dental terminology, treatment procedures, and patient management software.

• Ability to multitask effectively, prioritize tasks, and maintain efficiency in a fast-paced environment.

• High attention to detail, with a focus on accuracy in documentation and patient records.

• Compassionate, patient-centered approach, dedicated to enhancing patient experiences.

• Comfortable setting and achieving goals, while always maintaining patient well-being as a priority.

• Team Player: Ability to work collaboratively with both administrative and clinical teams to ensure efficient office operations and high quality patient care.

Ready to Make a Difference?

If you're ready to join a caring, professional team and contribute to healthier, happier smiles, APPLY NOW! We can't wait to welcome you to our team at Children’s Happy Teeth and Happy Braces.

Click HERE to Visit Our Website (https://childrenshappyteeth.com/)