Patient Account Specialist

Department: Patient Financial Services

Location: Children's Health Dallas (Trinity Towers)

Shift: Full-Time- Days working Monday to Friday

Job Type: Remote, but there will be some required onsite attendance

Why Children’s Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary

Responsible for the provision of routine patient accounting activity to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction.

Responsibilities

• Performs all routine billing and collections activity to ensure account integrity and appropriate reimbursement.
• Resolves routine customer service issues and assists with questions on reimbursement.
• Participates in team-oriented process improvement initiatives.
• Demonstrates compliance with performance and quality standards.
• Demonstrates compliance with third party contracts, guidelines, regulations, policies and procedures.
• Demonstrates The Children's Way values and behaviors.
  
  

How You’ll Be Successful

Work Experience

• At least 1 year healthcare or related experience Required
• Proficient in computer skills and Microsoft financial and word processing programs. Required
  
  

Education

• High school diploma or equivalent Required
• Two-year Associate's degree or equivalent experience Preferred
  
  

Licenses and Certifications

• HFMA Certified Revenue Cycle Representative Preferred
  
  

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care For You

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement
  
  

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.