Patient Account Specialist

Posting Number S06015P Position Title Patient Account Specialist Functional Title Department Callier Ctr Communication Salary Range $50,000 - $55,000, Commensurate with Experience Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if temporary) Posting Open Date 10/10/2024 Posting Close Date Open Until Filled Yes Desired Start Date 11/01/2024 Job Summary

Looking for a rewarding career opportunity with great benefits?

Look no further! Join our team!

The Patient Account Specialist requires expertise and knowledge of all aspects of medical insurance billing and patient accounting. The position completes daily charge and payment entries in the patient billing software system. This position assists with implementing policies and procedures related to the revenue cycle to ensure the quality of billing functions and systems to optimize reimbursement and cash flow.

Minimum Education And Experience

• High school diploma/GED
• Two years' experience with healthcare claims.
  
  

Preferred Education And Experience

Preferred Education and Experience

• Bachelor's degree in Healthcare Administration or related field preferred
• Two years experience with healthcare claims
• Strong personal computer literacy required including working knowledge of relevant software packages such as Microsoft Excel and Word. Familiarity and experience with practice management and patient accounting systems such as eClinicalworks preferred
• Ability to work with large amounts of data, including checks for integrity, summation, and effective communication with internal and external constituents
• Organized and effective at dealing with many activities simultaneously; strong planning and organizing skills required.
• Self-starter with the ability to work independently
• Demonstrates the highest degree of accuracy and readability for all work and team projects
• Uses protects, and discloses patients' protected health information (PHI)only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
  
  

Essential Duties And Responsibilities

• Post charges and payments received at the facility to patient's account; process refunds to patients and/or insurance companies as needed
• Process hearing aid returns as needed
• Provides ongoing detailed assessments of insurance payer trends, providing solutions for credentialing, rejected and denied claims.
• Assist with contacting third-party billing staff to insure accurate patient billing, collections, and reporting.
• Assist with notifying third-party billing company of noticeable contractual provisions not adhered to; established fee schedules, denials duplicate payments.
• Assists with maintaining schedules for all insurance carriers and third-party payers.
• Research and notify the patient of EOB-Explanation of Benefits, working with the patient to answer billing questions and to resolve outstanding balances by collecting payments via phone; may involve complex research
• Contact patients to discuss payment options and payment agreements as needed
• Monitor and provide to staff 2 days prior to scheduled visit, patients' outstanding balance.
• Assists in the development of training programs for departments to increase knowledge of the relationship between charge behavior, billing, and reimbursement.
• Assist with creating training material for staff to know how to use how to use the third-party billing software and methods to reduce errors that impact reimbursement.
• Communicate with third-party biller regarding patient accounts
• Serve as backup to the Clinical Practice Manager and Front Desk Patient Care Coordinator.
  
  

Physical Demands and Working Conditions Physical Activities Working Conditions Additional Information

Work Notice

Work will be performed on-site and in person.

What We Can Offer

UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including:

Competitive Salary

Tuition Benefits

Internal Training

Medical insurance - including 100% paid employee medical coverage for full-time employees

Dental Insurance

Vision Insurance

Long and short-term disability

Retirement Plan Options

Paid time off

Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

About Us

UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.

The University has a variety of programs and initiatives to support engagement and success for all members of the campus community. Employee benefits include a range of physical and mental wellness resources. "LilyPad" lactation facilities are located throughout the campus. There are several employee resource groups (ERGs) comprised of individuals who share common interests in helping build community among UT Dallas faculty and staff (e.g., Universal Access ERG, Military and Veteran ERG, UT Dallas Young Professionals).

Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

Special Instructions Summary Important Message

• All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
• The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.