Family Support Coordinator

Children's Home Society of FloridaSince opening our doors in 1902, CHS became a part of Florida's history. CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.Join our team to continue to do good and create history serving Florida's children and families!The Family Support Coordinator will aid in providing early childhood and development education, support and monitoring for Early Head Start participants during home visits and group socialization experiences. Overall, the Family Support Coordinatorcontributes to the CHS high-performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community, and early childhood solutions for children and families.WHY JOIN CHS?Uplifting mission-driven work cultureMake an impact in your community and become a part of Florida's history!Growth and professional development opportunitiesGreat benefits package, including generous paid time off and holidaysPrimary Job Functions1. Aid in providing early childhood and development education and support to children and families.Assist in developing, entering, and maintaining client records and program documentation according to contract and CHS standards promptly and accurately (e.g., client eligibility applications and documentation, initial assessments, goal planning, progress notes, termination summaries, etc.).Provide appropriate supportive services and assist Home Visitor, Case Manager, Counselor or Social Worker; modeling techniques and education as delineated in the service plan (i.e., information, assessments, referral, and linkages).Directly transport or arrange for clients' transportation to family socialization events, visitations, medical appointments, counseling, etc.; using the Early Head Start motor vehicle.Monitor quality of care by contacting clients by phone, letter, and / or conducting home / residential visits in compliance with contract requirement.Facilitate educational classes such as parenting skills, independent living skills, anger management, household management, behavior management, pregnancy / pre-natal care etc.Co-lead parent / child play groups and supervise children during scheduled visits, in-home services, visitations, or other settings.Participate in weekly client staff meetings, as requested.2. Contribute to a positive, engaging work environment.Develop a strong knowledge base and stay current on job-related issues and trends.Participate actively in departmental meetings, training and education, as well as the quality process.Comply with CHS's code of conduct, policies, procedures and other obligations.Assist with training other team members and providing back up when necessary.Pick up projects on the fly; perform other duties as assigned from time to time.Demonstrate the CHS Common Bond values in the performance of all job duties.Job QualificationsEducation, Licenses & Certifications : High school diploma or GED equivalent, required.Florida Driver's License within 30 days from hire with daily access to a reliable and insured vehicle, required.Child Development Associates for home visiting must be complete within 2 years of hire.Experience : Two years of experience working with children and families, required.Previous experience in a social-services organization, strongly preferred.CompetenciesKnowledge of : VARIOUS COMMUNITY RESOURCES | PARENTING l SOCIAL SERVICESSkills and Proficiency in : Planning, organization and time management, oral and written communication. Interpersonal relationship building, collaboration, teamwork.Computer systems and MS Office, including Word, Excel, and Outlook.Ability to : Perform at a high level of autonomy, with general supervision.Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.Handle stressful, sensitive situations; preserve confidentiality and professional boundaries.Meet critical deadlines, while maintaining attention to detail, accuracy, and quality.Solve practical problems and document results using sound judgment.Commit to providing high customer satisfaction with positive service delivery results.Demonstrate the behaviors of our CHS Common Bond Values.Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.Interact effectively with children / families from diverse backgrounds, being sensitive to service population's cultural / socioeconomic characteristics.Set appropriate limits and boundaries with clients; act decisively to protect clients, when necessary. Together, good can be done.