What are the responsibilities and job description for the Clinical Lab Assistant - Phlebotomy position at Children's Hospital of Philadelphia?
SHIFT :
Any (United States of America)
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A Brief Overview
Under the general supervision of the Lead and Supervisor : perform outpatient phlebotomy, process laboratory specimens, data entry, and specimen transport as ordered by the respective physicians. Must exhibit the ability to work independently and provide customer service using CHOP ICARE values and Service Standards.
The percentage of allocation for Phlebotomy and Central Lab Services job responsibilities is determined by lab leadership.
What you will do
- Phlebotomy - Outpatient or Inpatient
- Identify patient as per established procedures
- Review orders in the hospital information system and laboratory information system and release orders
- Perform venipuncture and capillary phlebotomy following established procedures
- Correctly label specimens and verify patient identity
- Central Lab Services - Specimen Processing
- Assess specimen requirements and specimen integrity
- Triage, accession, process, and deliver specimens following established procedures
- Store specimens according to laboratory-specific storage directives as needed
- Customer Service
- Face-to-face
- Guided by CHOP ICARE Values and Service Standards
- Interfacing with patients, laboratory staff, medical staff, medical courier, and vendors
- Provide a patient-centric collaborative experience
- Diffuse anger or frustration, aim to provide solutions
- Answer questions and provide support
- Phone
- Proper phone etiquette following established procedures
- Ensure a warm tone of voice
- Diffuse anger or frustration, aim to provide solutions
- Answer question and provide support
- Call critical lab values to clinician
- Specimen handling
- Treat each specimen as a person
- Exhaust all options when problem-solving to avoid re-collection
- Equipment maintenance
- Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers)
- Limited messenger service as required
- Promptly delivers specimens or paperwork throughout the health care campus as required.
- Promptly activates and executes the pneumatic tube downtime procedures as required
- Is knowledgeable in the use of resources to identify transport temperatures for all specimens and ensure stability
- Scheduling
- Must be flexible in scheduling and cooperation in performing all assigned tasks
- Responsible for working rotating on-call, weekends, and holidays
- Performs other duties as assigned by the Phlebotomy and Central Lab Services leadership team
Schedule
Education Qualifications
Experience Qualifications
Skills and Abilities
Licenses and Certifications
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
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