Program Coordinator CHI

The Community Affairs Department within the Child Health Advocacy Institute at Children's National elevates community health needs and community benefit, facilitates partnerships between the health care system and our community, and works across sectors to address policy and system issues to improve health equity for all children. We accomplish this through the following strategies: 1) Lead and collaborate on community health improvement efforts through programs, partnerships, policies, and system changes that address community health needs and 2) Evaluate and communicate the impact of community health improvement efforts.

The Program Coordinator will work on a multitude of programs within the Community Affairs Department. This position will primarily focus on the Community Benefit program including but not limited to development and implementation of education and communication plans, data collection, and entry, analysis and report development and creation of the Community Benefit Report. This individual will support the Community Health Needs Assessment and Community Health Improvement Plan efforts. This position will also have responsibility to support internal and external advocacy efforts and community education outreach programs. This individual will also be asked to support additional programs and activities related to Community Affairs. As a member of the Community Affairs staff, the employee will act as a resource to CNH departments and staff to cultivate relationships and services in the community, and will increase the visibility and participation of the CNH community affairs team in the Washington, DC metropolitan healthcare communities.

Minimum Education Bachelor's Degree In related field preferred (e.g., public health, public policy , psychology , education) (Required) Minimum Work Experience 3 years Experience working collaboratively with multi-disciplinary team (Required) Required Skills/Knowledge Knowledge of community-based and healthcare service delivery systems Ability to think creatively and strategically Ability to collaborate with multidisciplinary teams Ability to multi-task and work pro-actively and independently within a fast-paced, dynamic setting Skill working with culturally diverse patient, staff and community populations Strong understanding of program evaluation methodologies Strong organizational and project management skills Strong interpersonal, written and oral communication skills Proficiency in Microsoft Office and familiarity with data analysis and statistical software. Functional AccountabilitiesProgram Coordination

• Coordinates community-based project(s) in collaboration with external partners

• Assists in the development of project scope statements, timelines, and deliverables

• Participates in bi-weekly supervision and relevant staff meetings and events

• Maintains understanding of advances in early childhood issue area(s) of responsibility and incorporates into work

• Works with staff and partners to identify and address system barriers

• Prepares periodic summaries of projects for internal and external audiences

• Recommend and participate in development of new processes and systems to meet project and team needs

Research and Evaluation Coordination

• Plans and coordinates program evaluation activities

• Engages in qualitative and quantitative data analysis

• Organize and maintain database(s) to track project progress and resource needs

• Contribute to and assist with preparation of posters, abstracts, presentations and publications

• Provide progress on publications, abstracts, posters and presentations

Program Liaison

• Works collaboratively and serves as liaison with healthcare providers, researchers and multidisciplinary staff, as well as with community agencies and partners

• Attends community meetings

• Communicates barriers, challenges and any other issues that affect progress

• Participates in quality improvement activities

Administrative Support

• Coordinate teleconferences, meetings and events

• Draft minutes and collate feedback from meetings

• Create reports and other documents as needed.

Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance