What are the responsibilities and job description for the Dental Secretary - Midtown Clinic position at Children's Wisconsin?
At Children’s Wisconsin, we believe kids deserve the best.
Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:
Affiliation with the #4 children's hospital in the country (according to Parents magazine)
Board-certified pediatricians (l earn what it means to be 'board-certified' )
Many locations spread throughout southeast Wisconsin
Commitment to population health and an increased role for pediatricians in the care of children
Doctors who are very active in their local communities
Access to many health and wellness programs designed to keep kids safe and healthy
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
GENERAL SUMMARY :
This position provides clerical support for the Dental Center including triaging phone calls, obtaining all necessary demographic and financial information needed for registration and billing, managing daily schedules, scheduling patient appointments, and performing general receptionist duties.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Requires a high school education or equivalent plus secretarial or medical secretarial training or equivalent work experience.
A minimum of two years of related experience. Prior experience in a dental setting is preferred.
Requires excellent customer service, communication and interpersonal skills in order to serve a variety of people and to handle calls in an efficient, accurate, professional, and pleasant manner. Ability to maintain positive communication skills during stressful situations.
Ability to work in a fast-paced setting. Must possess organizational skills necessary to perform multiple tasks including management of phone calls, coordinating clinic appointments and prioritizing other work independently.
Ability to concentrate and pay close attention to detail in entering data, computer scheduling and scanning patient information.
Knowledge of computer and keyboard, Microsoft Windows, word processing skills and the ability to troubleshoot basic PC issues.
Ability to sit for long periods of time and walk when assisting with errands or carrying supplies.
Schedule Details : 40 hours/week, Monday- Friday, 8:00-4:30pm
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
