Family Services Planning Team Coordinator

Children's Home Society of Florida

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Family Services Planning Team (FSPT) Coordinator coordinates the daily operations of the Family Services Team program. Overall, the Family Services Planning Team (FSPT) Coordinator contributes to the CHS high-performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions

1. Coordinate the daily operations of the Family Services Team program.

• Review Family Services Planning Team (FSPT) applications for eligibility.
• Perform data entry of client data into client information systems as required.
• Coordinate monthly staffings with community providers to staff cases for funding through the FSPT program.
• Develop partnerships with outside mental health providers; facilitate contract preparation and monitor for compliance.
• Maintain FSPT files in compliance with required standards.
• Monitor FSPT clients’ progress, and determine need for re-authorization of services.
• Prepare FSPT authorizations within the monthly allocated budget.
• Provide education in the community related to FSPT and Targeted Case Management in an effort to increase participation.
• Review monthly billing for compliance and quality review.
• Facilitate meetings with community-based agencies.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Bachelor’s degree in Human Services, Social Work, Psychology or related field, required.
• Florida Individual Children’s Mental Health Targeted Case Management Certification, preferred.
• Florida Driver’s License within 30 days from hire required, with daily access to a reliable and insured vehicle.
• Master’s degree in Human Services, Social Work, Psychology or related field, preferred.

Experience:

• Minimum of one year experience in behavioral health or child welfare case management, required
• One year of experience with utilization and/or quality management, preferred.

Competencies

Knowledge of:

• COMMUNITY RESOURCES | MEDICAID | FLORIDA HEALTHY KIDS | BENEFITS ELIGIBILITY | MARKETING

Skills and Proficiency in:

• Planning, project management, organization and time management.
• Interpersonal relationship building, collaboration, teamwork.
• Computer systems and MS Office, including Word, Excel and Outlook.
• Consulting, facilitation, coaching and mentoring

Ability to:

• Travel and make home visits.
• Work with an electronic health record after training is provided.
• Perform at a high level of autonomy, with general supervision.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Commit to providing high customer satisfaction with positive service delivery results.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Handle stressful, sensitive situations; preserve confidentiality and professional boundaries.
• Interact effectively with children/families from diverse backgrounds.
• Be sensitive to service population’s cultural/socioeconomic characteristics.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.

Schedule Expectations

This program covers Clay, Nassau and Baker County.

Together, good can be done.