Administrative Assistant- Quality

Mission Statement

Childrens Network of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of Job

The Administrative Assistant will provide high-level administrative support to the department and the director. This role includes handling a wide range of administrative tasks, managing schedules, coordinating meetings, and facilitating communication within the department.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Schedules department meetings, prepares agendas, and records minutes
• Generation of staffing schedule
• Attend various staffings and meetings to ensure appropriate notes are completed and submitted to the Director of Quality
• Oversees submission of requested documentation to various departments within the agency
• Serve as a point of contact for internal and external stakeholders.
• Communicate effectively with team members, providing information and support as needed.
• Assist in the preparation of regular reports and summaries.
• Support the planning and execution of departmental projects and events.
• Assist in research and data collection for various projects.
• Completion of monthly reports and maintaining trackers
• General administrative duties to include filing, scanning, copying, redacting and mailing as required
• Prepares routine correspondence as needed.
• Maintain confidentiality of sensitive information.
• Other duties may be assigned as special projects may be requested.

Working Hours

CNHCs work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm.

Travel

Travel in and outside of Circuit 13 is required.

Training

All employees must complete fifteen (15) hours of on-line or classroom Training on an annual basis. If the employee is a Certified Child Welfare Professional, Training hours must total twenty (20) annually.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Education and Experience

High school diploma or general education degree (GED) required, A.A. degree preferred; a minimum of three (3) years of previous administrative/secretarial experience and/or training, or equivalent combination of education and experience.

Skills and Abilities

Strong verbal and written communication skills. Ability to communicate effectively with team members, clients, and stakeholders. Proficiency in drafting and editing documents, emails, and reports utilizing Microsoft Office Suite. Must be able to prioritize tasks effectively. Ability to review documents for consistency and completeness.

Pre-employment Requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.

• Valid drivers license, clean drivers license check, and proof of insurance
• No special certification or registration is required for this position
• Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
• Drug Screening is a requirement
• Childrens Network participates in E-Verify

Other Requirements

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, board of directors, clients, customers, and the public. Ability to speak effectively before groups of customers or employees. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skills; effective listening skills; ability to work as a team member, and the ability to work in a multi-cultural environment.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percentages, ability to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to be proactive, as well as handle problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires the ability to sit for extended periods; walk; stand; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk and hear. This job requires visual acuity sufficient to read and to operate standard modern office machines. The employee must occasionally lift and/or move up to 25 pounds.

Work Enviroment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is administrative work in an indoor office environment with a moderate noise level (business machines, printers, computers, telephones).

ADA: Childrens Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO: Childrens Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.

Childrens Network of Hillsborough, LLC is a Drug-Free Workplace.

If you are currently an employee of Childrens Network of Hillsborough, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.