What are the responsibilities and job description for the New Hire Onboarding Manager (Baltimore, MD Hybrid) position at Chimes?
Job Details
Description
Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.
Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.
Salary Range: $80,000 - $90,000 (commensurate with experience)
Position Type: Hybrid (will work onsite at our Baltimore, MD HQ 3 days a week)
Key Responsibilities:
Team Leadership and Development
EDUCATION:
Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
EXPERIENCE:
Total Rewards (For Full-Time Employees = >30 hours/week):
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
Description
Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.
Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.
Salary Range: $80,000 - $90,000 (commensurate with experience)
Position Type: Hybrid (will work onsite at our Baltimore, MD HQ 3 days a week)
Key Responsibilities:
Team Leadership and Development
- Lead, mentor, and manage a team of Onboarding Specialists, providing guidance and support to ensure high performance and professional growth.
- Establish clear team goals and monitor performance to meet operational and service level standards.
- Conduct regular training and development sessions to ensure the team stays updated on best practices and tools.
- Oversee all new hire onboarding activities, including completing pre-hire and onboarding requirements, managing prospective new hire communications, and scheduling new hires for New Employee Orientation (NEO).
- Ensure all required documentation is collected at the appropriate time, and is uploaded into the HRIS Documents Library.
- Partner with Talent Acquisition Specialists and Hiring Managers to proactively address any logistical challenges new hires may encounter in the pre-hire and onboarding processes.
- Assist HR with compiling new hire documentation in defense of a state or regulatory audit.
- Serve as the primary point of contact between the Onboarding Specialists, Talent Acquisition Specialists, Hiring Managers, and HR/TA Leadership.
- Collaborate with HR and IT teams to ensure smooth pre-hire and onboarding for new hires.
- Act as a problem-solver for scheduling conflicts, last-minute changes, and other logistical issues.
- Continuously evaluate and improve recruitment coordination workflows to enhance efficiency and the prospective new hire experience.
- Track and analyze metrics-related to coordination activities, such as time-to-complete each process and overall new hire customer satisfaction, and present findings to leadership.
- Identify and implement tools or systems to streamline coordination tasks.
- Provide a weekly report of all new hires clear to attend New Hire Orientation (NEO).
- Ensure all prospective new hires have a positive experience, from initial contact to onboarding, by maintaining clear and timely communication.
- Proactively address prospective new hire concerns and follow up on any feedback to improve the process.
EDUCATION:
Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
EXPERIENCE:
- 3 years of experience in recruiting coordination, with at least 1 year in a leadership or management role.
- Strong understanding of recruitment processes, applicant tracking systems (ATS), and coordination tools/trackers.
- Experience with UKG/Ultipro (HRIS) is preferred.
- Exceptional organizational, time management, and problem-solving skills.
- Excellent written and verbal communication skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Experience with process improvement and data analysis is a plus.
- Occasional travel required as needed in Virginia, Delaware, Maryland and Pennsylvania, using personal vehicle. Must have a car and an acceptable driving record as determined by criteria established by the Agency’s insurance carrier and by Agency policy. Position is based in Baltimore, MD.
- At the discretion of the Director of Talent Acquisition, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.
Total Rewards (For Full-Time Employees = >30 hours/week):
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through “Tickets at Work”
- Discounts on Verizon mobile service
- And More!
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
Salary : $80,000 - $90,000
