Family Service Coordinator (Family Child Care Network)

ORGANIZATION DESCRIPTION

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. Last year, our core programs and emergency services reached 200,000 people living in all five boroughs and all 51 city council districts. In the summer of 2022, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: https://www.cpc-nyc.org/)

PROGRAM SUMMARY

The Family Child Care Network is a component of the Early Childhood Learning & Wellness Services (ECLW) division at CPC. The goals are to promote children’s holistic development with high-quality learning in safe, healthy home environments; help families access childcare that meets their diverse needs; support staff to understand affiliated child care providers’ needs, monitor program delivery; and increase the capacity of providers to provide children with a high-quality education through training on childcare regulations and research-supported curricula.

JOB SUMMARY

Reporting to the Network Director and Deputy Network Director, the primary role of the full-time Family Service Coordinator is to build and sustain effective relationships with the families and affiliated providers to support the needs of all children enrolled in CPC FCC Network programs.

ESSENTIAL RESPONSIBILITIES

• Be part of a team in supporting affiliated family child care programs and families
• Be the primary person for 3K enrollment
• Assist families in submitting subsidy applications
• Provide family services and family engagement activities under the guidance of the FCCN Network Director and Deputy Network Director
• Support the enrollment process of families including recruitment, registration, intake, family assessment, and ongoing support to families
• Work with families and affiliated providers to create individualized family plans in the provision of family social support services
• Design and coordinate monthly parent engagement activities in collaboration with the educational staff to encourage and maintain family participation in gatherings, celebrations, and family engagement activities
• Provide ongoing services to families needing additional support services (special education, mental health services, housing support, etc.)
• Support families of children with special needs by attending case conferences and follow-up meetings
• Connect parents/caregivers to appropriate resources and make necessary referrals to community partners
• Collaboratively create and update a Community Partner Resource Guide for all providers and families
• Assist in ongoing outreach, enrollment, and all other administrative tasks supporting all FCC affiliated providers
• Support FCC Network in updating family information in the Network database
• Document all family engagement conversations and sessions promptly and align with the Early Childhood Framework for Quality (EFQ)
• Participate in regular staff meetings to connect about individual providers, families, and coordinate all services
• Participate in Network staff professional learning sessions delivered by the Department of Education
• Other tasks assigned by FCC Network Director and FCC Education Director

QUALIFICATIONS

Education and Experience:

• BA/BS in Early Childhood Education, Elementary Education or related field preferred, but not required
• Associate’s Degree or Child Development Associate credential required
• Experience working with families with young children required

Skills and Competencies:

• Effective time management skills
• Ability to multitask
• Able to work collaboratively with a team
• Appreciation for the unique needs of all providers and families
• Friendly, highly dependable, and flexible
• Bilingual in English, Spanish, Mandarin, and/or Cantonese preferred
• Ability to work independently, take initiative and be self-motivating

Additional Requirements:

• Meet applicable federal, state and city requirements to work with children in an early childhood setting
• Willingness to travel within FCC Network catchment area in Brooklyn, Queens and Manhattan
• Able to work on some Saturdays

COMPENSATION & BENEFITS OVERVIEW

• $27.48 - $30.22 per hour; 35 hours per week with occasional evenings and weekends
• CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan

COVID-19 SAFETY PROTOCOLS

CPC has been committed to two goals: 1) keeping staff and community members healthy and safe and 2) continuing to safely provide services to community members. CPC no longer mandates COVID vaccination, but vaccines and boosters are highly encouraged for all our staff and community members.

HOW TO APPLY

Interested individuals should submit their resume, along with a cover letter addressed to Sumon Chin, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to careers@cpc-nyc.org with any questions or further inquiries.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ , individuals with disabilities, and veterans to apply.

Salary : $27 - $30