Veterinary Receptionist

Chippewa Animal Clinic is looking for energetic, eager-to-learn individuals who enjoy people and animals! Team members must possess good critical thinking and problem solving skills, compassion, a positive attitude, and excellent communication skills. Multitasking and accepting constructive criticism is essential, punctuality is expected. If this sounds like you, we would love to sit down and meet with you!

This job description does not necessarily cover every task or duty that might be assigned. There may be additional responsibilities assigned as necessary.

Duties include:

• Provide excellent customer service
• Work compassionately with clients in various traumatic emotional states
• Work patiently with distressed, frustrated or disgruntled clients
• Answer and triage phone calls
• Schedule all appointments and surgeries
• Check-in clients and bring them into exam rooms
• Monitor the schedule and flow of business
• Managing record requests between other hospitals
• Fill prescriptions
• Discharge patients and check them out
• Process payment transactions
• Maintain proper documentation in electronic medical records
• Relay appropriate information to/from clients to/from doctors
• Educate clients on general pet care
• Attend to the daily caretaking needs of patients, such as feeding, walking, and administering medications as directed by supervisor
• Clean and disinfect animal cages, exam rooms, and treatment areas
• Assist in cleaning the hospital including: keeping reception desk area and lobby clean and sanitary, taking out the trash, laundry, cleaning floors, bathrooms, exam rooms, and kennels
• Assist in properly restraining patients for blood/urine collection

Experience in the animal field is preferred, but not required!

Please submit a cover letter, resume and 3 references to be considered. Please do not call our clinic as we are busy answering client phone calls.

Summary

As a Veterinary Receptionist/Assistant, you will be an essential part of our veterinary team, responsible for providing outstanding customer service and support to pet owners. Your core skills in and veterinary medicine will be crucial as you manage phone triage and assist with medication administration. With premium skills in front desk operations and animal restraint, you will ensure a smooth workflow in our clinic. Your relevant knowledge of veterinary terminology and pet care will enhance communication with clients and contribute to the overall well-being of the animals in our care.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Application Question(s):

• What made you choose veterinary medicine as a career?
• What are your expectations regarding pay?
• If you have veterinary experience, please describe your experience below:
• What is your availability?

Education:

• High school or equivalent (Required)

Experience:

• Veterinary: 1 year (Preferred)

Work Location: In person

Salary : $15 - $17