What are the responsibilities and job description for the Seasonal Quality Assurance Technician position at Chocolate Shoppe Ice Cream Co.?
Job Title: Seasonal Quality Assurance Technician
Location: Chocolate Shoppe Ice Cream Co. manufacturing plant, 2221 Daniels St., Madison, WI 53718
Employment Type: Full-Time, Seasonal (est. April-August)
About Us
At Chocolate Shoppe Ice Cream Company, our mission is to create extraordinary ice cream as a means to build community and spread joy. Chocolate Shoppe Ice Cream is a family-owned and operated company that has been making super-premium ice cream in Madison, Wisconsin, and distributing to independent businesses across the country, since 1962.
Our mission is driven by our core values:
- Integrity: Demonstrating honesty, transparency, and ethical behavior in decisions.
- Passion: Nurturing enthusiasm, dedication, and a shared strong work ethic among our team.
- Connection: Intentionally working to be aware of, support, and lift others up around us.
- Joy: A spared lightheartedness and playfulness that is rooted in an appreciation for and trust in each other.
- Quality: Maintaining high standards in all aspects of our business to ensure safety and customer satisfaction.
If you’re someone who shares our enthusiasm for creating joy, connecting with others, and delivering excellence in every aspect of what you do, we’d love to have you join our team!
The Role
As a Seasonal Quality Assurance Technician, you will play a key role in helping us bring our mission to life. This includes all tasks involved in testing and ensuring the food safety and quality of our finished product.
Key Responsibilities:
- Understand and apply GMPs (Good Manufacturing Practices)
- Perform ingredient and finished product sampling and laboratory testing to determine microbiological, chemical and physical characteristics of food products; including, but not limited to: ATP and allergen testing, Quantitative microbiological testing using petrifilm, Butterfat and total solids, Chemical concentration testing
- Perform quality checks of finished products, during and after their production; including, but not limited to, sensory analysis, temperature, inclusion rates, and weight checks
- Report any deviations to Management
- Verify laboratory scales and thermometers are within spec and record results
- Restock daily lab supplies, as needed
- Collect finished product retain samples, as required by co-pack customers
- Dispose of laboratory samples of finished products after they have been released from testing hold
- Conduct annual testing needed to fulfill regulatory requirements, such as water and air testing
- Assist with swabbing for Environmental Monitoring Program, as needed
- Assist with sending food safety and quality documentation to co-pack customers, as needed
- Assist with monitoring temperatures of coolers, freezers, and pasteurized mix
- Verify chemical concentrations of footbaths and sanitize solutions are within spec
- Record and maintain flawless laboratory data logs and records
- Maintain cleanliness of laboratory equipment and workspace
- Laboratory trash disposal and petrifilm autoclaving
About You
We’re looking for individuals who:
- Are at least 18 years of age
- Have punctual, predictable, and reliable attendance
- Are cooperative and able to take direction
- Have good teamwork skills
- Have strong attention to detail and organizational skills
- Can follow safety protocols and work in a physically demanding environment
- Can ascend and descend a ladder
- Can remain in a stationary position (standing) 100% of shift.
- Can regularly lift ingredients and supplies weighing up to 75 lbs
- Can detect discrepancies in mix quality
- Can work independently on sampling and projects
Previous experience in dairy manufacturing/quality assurance is a plus, but your attitude and alignment with our values matter most.
Think you might not check every box? Apply anyway! We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways. We’re dedicated to building a diverse and inclusive workplace, and looking for passionate individuals who align with our mission, not just perfect resumes.
Why Join Us?
- Be part of a mission-driven team that’s making a positive impact
- Free and discounted ice cream (because joy tastes better with a cone in hand!)
- Work in a fun, supportive environment where your contributions are valued.
Job Types: Full-time, Temporary
Pay: From $19.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $19
