dealer-table games-ss

SUMMARY: The Table Games Dealer is responsible for providing excellent customer service and ensuring the integrity of table games operations in accordance with company policies and procedures. They must maintain a professional atmosphere, handle player transactions, and report any irregularities to their supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES include:

• Protecting and controlling the game being dealt, including Blackjack, Craps, Roulette, Mini-Baccarat, and Baccarat.
• Maintaining constant eye contact with live table games at all times.
• Conducting games in accordance with company policies and procedures, handling player transactions, and notifying Pit Manager of any irregularities.
• Advising Pit Manager or Casino Floor Supervisor of any player disputes or arguments that may arise during the game.
• Informing Pit Manager or other personnel of any important or relevant facts regarding specific players and their actions.
• Maintaining a professional, friendly, and courteous atmosphere, providing customers with a pleasant gaming experience and notifying Casino Floor Supervisor of any customer needs.
• Promoting departmental and property-wide promotions.
• Knowledge of local jurisdiction gaming laws and attendant regulations as well as the company's internal controls, policies, and procedures.
• Maintaining the highest degree of confidentiality.
• Leading by setting a positive example to all Associates.
• Responsible for maintaining a consistent, regular attendance record.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AGE and GAMING：

• 21 years of age or above.
• Gaming property - Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.

EDUCATION and/or EXPERIENCE：

• High School diploma or GED is preferred.

SPECIAL QUALIFICATIONS：Must possess excellent communication, organizational, and analytical skills. One year's previous experience as a table games dealer or must have successfully completed a dealer's school. Auditions may be given to test stated abilities. Must have successfully completed Title 31 training. Dealers will be required to have certification and pass an audition for one of the following game combinations within one year of employment：

1. Blackjack (including handheld and shoe), Carnival Games, & Craps.
2. Blackjack (including handheld and shoe), Carnival Games, Baccarat, & Roulette.

LANGUAGE SKILLS：Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.MATHEMATICAL SKILLS：Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITY：Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.PHYSICAL DEMANDS：The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job. Essential responsibilities include moderate physical ability such as dealing and standing for two-hour intervals, grasping, bending, lifting, and/or carrying or otherwise moving goods weighing a minimum of twenty-five pounds on an intermittent basis, walking or standing for 100% of the assigned shift, and having sufficient dexterity of bending, kneeling, stooping, reaching, pushing, and pulling required throughout the shift. Must be able to hear and understand the verbal commands and information relayed to them by the leaders and other pit management around them without losing focus of the guests and equipment in front of them.WORK ENVIRONMENT：The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. The noise level in the work environment is loud. When on the casino floor, the noise level increases to loud. Must be able to work in a smoke-filled environment (tobacco). Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.