What are the responsibilities and job description for the Wire Payment Ops Specialist position at Choice Bank?
Wire Payment Operations Specialists play a critical role in ensuring the timely and accurate processing of wire transfers for both traditional and BaaS (Banking as a Service) customers.
Responsibilities
- Executing Wire Transfers: Facilitating wire transfers timely and accurately while adhering to both regulatory guidelines and internal policies.
- Verification and Validation: Under dual-control, reviewing wire instructions, verifying account details, and ensuring compliance to security protocols.
- Exception Handling: Investigating and resolving any discrepancies or issues related to wire transactions.
- Monitoring both the Wire Transfers inbox and the Wire Transfers phone line for wire requests/inquiries from internal and external customers.
- Collaboration: Coordinating with internal teams, outside financial institutions, BaaS Partners, and customers to facilitate wire transfers and conduct research on past wire transfers as needed.
- Risk Mitigation: Identifying and mitigating potential risks associated with wire transfers.
- Assisting with special projects such as reporting, procedure documentation, bank-wide trainings, and vendor collaboration.
Cultural Alignment
Choice is #PeopleFirst, banking second.
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities.
In contributing to our culture, Choice team members are guided by our core values.
- Embrace change and encourage innovation.
- Know when to ask for help and know when to offer help.
- Better the places we live.
- Work hard. Do the right thing. Have a little fun.
Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values.
Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here.
The base salary for this role will begin at $42,903 and up to $58,369 annually. This pay range is posted to comply with wage transparency laws. The base salary may vary based on skill, ability, knowledge, experience and geographic location. Full time employees are also eligible for a competitive bonus and benefits package. Check out bankwithchoice.com/careers for an outline of current benefit offerings.
Experience
Required- Efficiently managing multiple wire requests within tight deadlines.
- Ability to troubleshoot and resolve issues promptly.
- Effective communication with team members, clients, and external partners.
- Familiarity with banking procedures, AML (Anti-Money Laundering) regulations, and wire transfer protocols.
- Precision and accuracy
- Top notch customer service skills to help exemplify our #PeopleFirst banking approach.
- 2 year(s): Years of banking experience
- Familiarity of ISO 20022 Payment Data Standards
- Experience with the SWIFT Payment Network
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $58,369
