What are the responsibilities and job description for the Customer Service Representative - Bank position at ChoiceOne Bank?
About the Role
We are seeking a highly motivated individual to join our team as a Universal Banker. As a key member of our branch, you will be responsible for providing excellent customer service and building relationships with clients. This role requires a strong understanding of consumer deposit and lending products, as well as the ability to effectively communicate with customers and colleagues.
Responsibilities:
- Produce high-quality work, ensuring accuracy and thoroughness in all tasks.
- Utilize sales skills to promote banking products and services, increasing revenue and customer satisfaction.
- Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing priorities and deadlines.
- Foster positive working relationships with colleagues, promoting a collaborative and supportive team environment.
Qualifications:
- Successful completion of ChoiceOne's Retail Advancement Program (RAP) a plus.
- NMLS license required.
