What are the responsibilities and job description for the Banking Customer Service Representative position at Horizon Bank?
About This Role
The Banking Customer Service Representative position requires an individual to provide customers with proficient and accurate transaction processing while maintaining a strong customer focus.
Accountabilities
- Process transactions in accordance with all regulations, policies, and procedures.
- Develop and enhance customer relationships to identify cross-selling and referral opportunities.
Qualifications
- Ability to present a professional image and communicate with public, co-workers, management, customers, and others in a courteous, positive, and professional manner.
- Ability to read, process, understand, and apply written training material content to daily activity.
