What are the responsibilities and job description for the Part-Time Teller position at ChoiceOne Bank?
Job Summary
The role of a Teller is crucial in delivering exceptional customer banking experiences at ChoiceOne Bank. As the face of our institution, you will provide World Class Customer Service by accurately and efficiently handling transactions. Through daily interactions with customers, you will identify opportunities to contribute to the growth of ChoiceOne Bank and introduce them to a banker.
Key Responsibilities:
Requirements:
The role of a Teller is crucial in delivering exceptional customer banking experiences at ChoiceOne Bank. As the face of our institution, you will provide World Class Customer Service by accurately and efficiently handling transactions. Through daily interactions with customers, you will identify opportunities to contribute to the growth of ChoiceOne Bank and introduce them to a banker.
Key Responsibilities:
- Handle banking transactions with accuracy and confidentiality.
- Advance funds from credit cards and other accounts.
- Perform miscellaneous duties such as night deposits, ATM balancing and service, supplies, answering phone, etc.
- Assist with the training of new teller staff.
- Familiarize yourself with and comply with the provisions of the Bank Secrecy Act, FACTA, and USA PATRIOT Act related to this position. Complete required reports and notify supervisors of any observed or potential violations.
- Perform other duties as may be assigned.
Requirements:
- Minimum 6 months cash handling experience preferred.
- Strong Customer Service Skills.
- Ability to work effectively in a team environment.
- Problem-solving skills.
- Ability to follow policies and procedures.
- Strong listening and verbal communication skills.
- Detail-oriented and organized.
- Ability to multitask.
- High School diploma or GED.
- Vault and ATM certification within 12 months.
- Meet and exceed teller sales/referral goals.
- Process cash and non-cash bank transactions accurately and efficiently while maintaining daily balances.
- Stay up-to-date on banking products, financial services, and technology.
- Flexibility with scheduling is required.
