Day Services Director

Choices for People provides year-round support and instructional programs designed to aid individuals with disabilities in developing essential life skills. These skills promote inclusion, independence, self-sufficiency, and productivity; and aim to maximize the individual’s quality of life in the least restrictive environment possible.

Choices for People assists in individual goal-oriented program planning, and acts as an advocate in the community through the removal of attitudinal, architectural, environmental, financial, employment-related, communicational, transportation, and other barriers.

Department: Day Services

Job Title: Day Services Director

Reports to: Executive Director of Day Services

Starting Salary Range: $53,000.00-$59,000.00

Type of Position: Full-Time, Exempt

Position Summary:

The Day Service Director is responsible for supporting the Executive Director of Day Services in overseeing the day-to-day operations of the division, ensuring compliance with regulatory standards, promoting program growth, and enhancing service delivery. The Director collaborates with internal and external stakeholders to ensure that the division’s goals align with strategic priorities, providing quality services to clients. This role includes supervising staff, implementing process improvements, and ensuring the overall operational efficiency of the division.

Duties and Responsibilities (not all inclusive):

• Assist the Executive Director in developing, implementing, and monitoring operational systems to ensure the delivery of high-quality services across the division.
• Collaborate with division heads and key stakeholders to evaluate operational performance and align with strategic goals.
• Supervise and provide guidance to staff, ensuring they adhere to organizational policies and regulatory requirements.
• Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions.
• Develop and deliver clear, concise reports on operational performance, service delivery compliance, and areas needing attention.
• Coordinate and assist in the execution of audits, compliance reviews, and other regulatory assessments.
• Work with Human Resources to foster a positive, inclusive, and effective work environment, ensuring staff performance and growth.
• Conduct site visits and monitor operational activities to ensure compliance with standards.
• Communicate with internal and external stakeholders to resolve concerns and evaluate service effectiveness.
• Ensure that staff is adequately trained and that training programs are updated regularly.
• Assist the Executive Director in developing and implementing strategies for program growth and cost-effective service delivery.
• Monitor transportation services, individual files, and service documentation to ensure compliance with deadlines and organizational standards.
• Participate in monthly and quarterly review meetings, contributing to agenda preparation and data collection.
• Maintain accurate and timely records and assist in the preparation of monthly reports and documentation for the division.
• Uphold policies and ensure that all operational activities align with organizational and legislative regulations.
• Operate facility vehicles when required, ensuring compliance with all policies and governmental statutes.

This is a position that will remain open until filled.

Education and/or Experience:

• Bachelor’s degree in a relevant field preferred (e.g., Social Work, Public Administration, Human Services, Business Administration).
• 1 to 3 years of experience in a leadership or supervisory role, preferably in a program management setting.
• Demonstrated experience in working with diverse populations; experience with individuals with disabilities is preferred.
• Experience in working with nonprofits, public relations, state entities, and accrediting agencies including Joint Commission, CARF, DHSS, and DMH is preferred.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills are required.
• Strong knowledge of best practices in program development, evaluation, and quality assurance.
• Read, analyze, and interpret data and governmental regulations.
• Write reports and recommend corrective action related to potential risks.
• Handle private, sensitive, confidential information appropriately.
• Proven track record of successful team management and staff development.
• Proficiency with computer, data entry and MS Office skills, along with the use of data-based computer applications.

Physical Demands:

• Stand and/or sit for prolonged periods.
• Prolonged periods of talking, typing, and looking at computer screens.

Other:

• As a requirement of this position, you will be periodically subject to criminal background checks, drug and/or alcohol screenings, and motor vehicle records checks.

Comments:

Failure to provide official transcript(s) or other required verification may result in the withdrawal of the job offer.

All job offers are contingent upon successful completion of a criminal background check and a drug screen.

EEO STATEMENT:

It is the policy and intent of Choices for People Center, Inc. to comply with all federal and state laws concerning non-discrimination and equal employment opportunity, regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability or genetic information (including family medical history), veteran status, or age (40 or older), except where age is a bona fide occupational requirement or qualification; and to take affirmative action towards the goals and intentions of the applicable laws.

Furthermore, it is our policy and intent to practice non-discrimination in regard to the above factors on personnel matters concerning employment, promotion, demotion, transfer, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training including apprenticeship.