340B Program Coordinator

340B Program Coordinator

Job Summary: The 340B Program Coordinator will oversee the daily operations of the 340B program at Choptank Community Health (CCHS). The ideal candidate will function as the compliance expert for CCHS, ensuring adherence to 340B program details, policies, and procedures and a liaison to contract pharmacies, PBM’s and TPA’s. Responsibilities include conducting 340B audits, managing 340B ESP submissions, maintaining lists of eligible prescribers, educating staff and patients about the 340B program, and performing other assigned duties as assigned. This is a nonexempt, full-time position in pay grade 4 with the pay range of $21.08 - $28.45. The 340B Program Coordinator reports directly to the Chief Financial Officer.

Required Skills/Abilities:

• Ability to work independently with excellent critical thinking skills.
• Understand the principles of community health care and service to special populations.
• Must demonstrate strategic thinking as well as project management activities and a willingness to lead initiatives through implementation.
• Ability to effectively and professionally articulate information verbally and in writing.
• Advanced proficiency using a computer and conducting internet research.
• Experience using Microsoft Excel, PowerPoint and Word required.
• Excellent organizational skills and ability to meet deadlines, work independently, and maintain timely, detailed, and accurate records.
• Demonstrate the ability to work effectively at both detail and big-picture levels and to drive initiatives forward.
• Strong interpersonal skills including the ability to work effectively with providers, support staff, and administration and to work effectively as part of a team.
• Must possess a valid drivers’ license and have dependable transportation.
• Ability to travel between worksites as needed.

Education and Experience:

• High school diploma or equivalent required.
• Associate degree in business, accounting, or another related field or equivalent years of experience preferred.
• Pharmacy Technician certification a plus.
• Prior 340B program experience is not required but a plus.
• Experience working in a federally qualified health center or similar grantee-type preferred.
• Experience supporting project management.
• Strong skills in customer and vendor relations.

Working Conditions and Physical Requirements:

• General office environment
• Occasional travel

Standards of Behavior:

• Commitment To Service
• Respect
• Quality
• Teamwork
• Patient Focus
• Integrity
• Accountability
• Caring & Compassion
• Professionalism
• Listening & Responding
• Safety
• AIDET

Job Related Competencies:

• Emotional Intelligence- Ability to bring out the best in oneself and others by perceiving, assessing and positively influencing one’s own and other people’s emotions.
• Empathetic Outlook- The ability to perceive and understand the feelings and attitudes of others; the ability to place oneself “in the shoes” of another and to view a situation from their perspective.
• Problem Solving- Identifies and analyzes problems weighing the relevance and accuracy of available information. Generates and evaluates alternative solutions and makes effective and timely decisions.
• Communicates Effectively- Developing and delivering multi-mode communication that conveys a clear understanding of the unique needs of different audiences.
• Values And Ethics- Serving with integrity and respect in personal and organizational practices. Ensuring decisions and transactions are transparent and fair.
• Time Management- The ability to effectively manage one’s time and resources to ensure that work is completed efficiently.

Commitment to Inclusion:

Choptank Community Health System (CCHS) is committed to creating an inclusive healthcare environment that reduces health disparities and values and respects the unique experiences and perspectives of both patients and staff by:

• Prioritizing equitable access for individuals of all backgrounds, beliefs and cultures;
• Offering ongoing training for staff to promote health awareness, preventive measures
• and early detection for a patient population of all backgrounds and cultures;
• Actively engaging with patients, families and staff;
• Fostering a workplace culture in which everyone is treated with dignity.

Duties/Responsibilities:

• Serves as the covered entity’s compliance expert on 340B program details, policies, and procedures.
• Provides expertise with the 340B program to staff and participants regarding ongoing compliance.
• Develops and maintains internal relationships and external relationships (wholesalers, manufacturers, contract pharmacies, and third-party administrator [TPA] vendors) as needed.
• Actively engages with senior leadership and makes recommendations related to the implementation of new 340B processes.
• Ensures that policies and procedures are developed, implemented, and maintained according to organizational, regional, national, state, and federal requirements and guidelines and are approved by the institution’s legal department.
• Provides ongoing training, education, and communication required for the 340B program at the organization.
• Develops training/competency materials for all employees who work with the 340B program as appropriate.
• Regularly communicates with all staff involved with the 340B program to be sure that processes remain efficient and to address any problems or suggestions for improvement.
• Monitors and assesses 340B guidance and/or rule changes, including, but not limited to HRSA/OPA rules and Medicaid changes. Attends regular 340B training courses and shares lessons and hot topics with staff.
• Responsible for ensuring that the annual HRSA recertification is completed accurately and within the allowable time frame.
• Responsible for ensuring that the HRSA 340B OPAIS is accurate for all organization entities.
• Responsible for ensuring the registration of any new associated sites are within the allowable time frame.
• Develops, executes, and documents self-audits of the 340B process. Coordinates and ensures remediation of findings.
• Conducts and/or coordinates an annual audit of all contract pharmacies as appropriate. Documents results and follow-up on any findings.
• Responsible for the day-to-day management, compliance review, and operations of clinic-administered medications in eligible locations, outpatient prescriptions fulfilled by an owned pharmacy, and outpatient prescriptions fulfilled by a contract 340B pharmacy.
• Performs 340B purchasing and utilization audits or compliance assessments internally as needed.
• Serves as the point person and coordinator for all audits. Coordinates all requests and responses.
• Maintains a current state of “audit readiness.”
• Oversee the 340B contract pharmacy marketing program to attract and retain qualified retail pharmacy contracts and serve eligible patients.
• Performs other duties as assigned.
• Regular, reliable attendance is a requirement of this job.

Benefits:

• Tuition and education assistance
• Certification scholarships available
• Paid holidays (9)
• Flexible paid time off and vacation scheduling
• 403(b)
• 403(b) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Dental insurance
• Vision coverage
• Life insurance
• Referral program
• Employee wellness program
• Discretionary Bonuses

Physical setting: Office

Schedule: Monday to Friday

Job Type: Full-time

Choptank Community Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital or family status, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.