Housekeeper / Room Attendant

ChrisBro Hospitality is an award-winning owner/operator of hotels in the Rapid City, SD and Cedar Valley, IA markets. Currently, new hotels are in our pipeline – come start your career with us today!

We are currently seeking fun, flexible, dynamic people to join our Housekeeping team at our Hampton Inn & Suites and Tru by Hilton hotels in Rapid City.

Join our ChrisBro family to receive these amazing at work perks: fun environment, flexible schedules, competitive wages, free onsite parking, breakfast/ or other meals based on the specific property, 40 hours of paid vacation after 1 year of service, holiday pay, health benefits (medical, dental, vision, 401(k) with employer matching, and company paid life insurance), discounted hotel stays, career development programs and cross training opportunities!!

Job Specific

• Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
• Cleans and sanitizes all assigned rooms and bathrooms
• Cleans guestroom windows to hotel standards
• Replaces all amenities and linens according to hotel standards
• Keeps cart and linen closets clean and orderly
• Notifies Supervisors of discrepancies such as vacant rooms, etc.
• Turns in lost and found items as per hotel standards
• Reports items of value left unsecured in hallways and guestrooms
• Cleans assigned rooms within shift time requirements, passing all inspections
• Assists in preparation and deep cleaning of VIP rooms
• Cleans spots on walls
• Cleans spots on carpets
• Completes special cleaning projects
• Refills cleaning bottles with chemicals according to department guidelines
• Interacts with guests in a friendly and professional manner
• Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business
• Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities
• Demonstrates a friendly attitude to co-workers and all other hotel staff
• Treats guests and other employees with courtesy and respect
• Consistently maintains a positive attitude that ensures the best guest experience
• Follows procedures when entering guest rooms, always keeping the guest’s need for privacy in mind
• Adheres to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of protective gear as necessary
• Adheres to OSHA regulations and hotel cleaning policies and procedures to ensure professional appearance of hotel
• Thorough knowledge of proper cleaning methods for various surfaces
• Uses proper chemicals when cleaning as described by the department’s procedures
• Performs all duties in a timely and professional manner
• Performs a visual inspection before leaving any areas
• Follows procedures for issuance and return of room keys, prioritizing of rooms, record-keeping, and status updates
• Demonstrates working knowledge and team effort in accomplishing additional projects as assigned
• Maintains assigned closets and employee areas in accordance with established policies and procedures

General

• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Eye for detail
• Organized and efficient
• Punctual
• Time management
• Energetic and results driven
• Competitive
• Year-round availability
• Able to work alone or able to work as part of a dynamic quality-driven team
• Basic English language skills
• Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
• Able to work a flexible schedule, including weekends and holidays

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Employee of the Month program and bonus
• Monthly team lunches
• Incentives for monthly GSS scores

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)

Ability to Relocate:

• Rapid City, SD 57701: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $15