RMA TECHNICIAN/ GUNSMITH

Description

Position Summary

As a member of the production team, the RMA Technician (Return Material Authorization) pays a critical part of the manufacturing process by using his or her knowledge, skills, abilities and personal characteristics to accurately diagnose issues with firearms and competently repair, alter, and/or replace any problem parts.

Responsibilities

• Understanding and capability of manual machining on both a mill and a lathe.
• Ability to shoot groups consistently and precisely and maintain the ability to shoot ½ MOA groups with a high round count.
• Ability to track and report problems via Excel and company software.
• The ability to clearly and concisely communicate with production teams and customer service reps what problems are or are not present and what steps will be necessary to correct them.
• Process all data related to customer and consumer feedback on Christensen Arms’ personnel, products, and services to enable the company to improve management, product, and service offerings.
• Work with the Quality Assurance (QA) department to provide data and reports necessary to support product and service controls and improvements.
• Support Continuous Improvement initiatives by providing suggestions, making process changes, and documenting.
• Assembling and disassembling firearms from our product line.

Knowledge, Skills & Requirements

• High school graduates or GED preferred.
• Previous experience as a gun smith (required)
• Skill and experience with hand tools (files, grinders, etc.)
• Attention to detail.
• Problem solving skills.
• Knowledge of proper fit and function of Remington 700/Remington 700 type Action.
• Knowledge of proper fit and function of AR-15/AR-10 Action and Receiver.
• Knowledge of proper fit and function of 1911 Pistol.
• Understanding of headspace.
• Skill and experience using calipers and bore scopes.
• Intermediate knowledge of Microsoft office products (Excel, Word, Outlook) to process information, reports, etc. preferred not required.
• Basic knowledge of proper spelling, grammar, and punctuation to write reports and record information.
• Willing to learn Christensen Arms standard operating procedures to ensure work tasks are carried out according to proper protocols.

Success Factors

• Returns products on a timely basis for final quality inspection and shipment.
• Minimizes the cost of ammunition in the verification process.
• Shooting equipment is maintained and cared for to ensure long-lasting service.
• Self-motivated and able to work independently.

Application Requirements

• Completed online application (www.christensenarms.com)
• Resume including past work experience
• Cover letter

Qualifications