FAMILY LIFE COUNSELING OFFICE COORDINATOR ll

Description

PAY RATE: $16.95 Hourly (Pay is negotiable based on experience) 

Are you ready to make an impact to those in need in Appalachia?  Through this position, you will have the ability to build hope, transform lives, and share Christ’s love through service. Members of our CAP staff commit to our core values of faith, service, and compassion.

Summary: 

Provides administrative and office coordination for the Family Life Counseling program and staff; provides customer service to participants served.

Essential Job Functions:

• Engage in daily operations of the mental health office, ensuring all administrative processes run smoothly. Coordinate schedules and appointments for mental health professionals. Handle incoming calls, emails, and inquiries, providing timely and accurate information.
• Greet participants and visitors warmly, creating a welcoming and comfortable environment. Assist participants in scheduling appointments, verifying insurance information, process payment, reimbursement management, accounts receivable, and completing necessary paperwork.
• Coordinate patient files in electronic health record (EHR), ensuring accuracy, confidentiality, and HIPPA compliance with relevant regulations including managing records requests and ensuring participant charts are updated.

What We Offer
•    Health/Vision/Dental Insurance
•    Life insurance
•    401k and 6% 401k match
•    PTO and paid holidays
•    Paid caregiver and parental leave
 

CAP has a great benefits package designed to help you stay healthy, feel secure, and maintain a work-life balance. We strive to provide our employees with a rewarding workplace by offering a competitive benefits package. CAP offers the benefits above and the following: FSA, HSA, Life and AD&D, Short Term Disability, Long Term Disability Plans, Whole and Term Life Insurance, Supplemental Insurance Plans, and generous paid time off at the start of your employment, amongst many other benefits.

Qualifications

Education: 

High School Diploma or Equivalent Required

Associates Degree In a Related Field Preferred

Years of Experience: 

4 or more years of successful experience in related field or combination of education and experience; Medical Assisting experience preferred 

Certifications and Licensure:

Possess a Valid Kentucky Driver's License and Maintain a Safe Driving Record Required

CAP Driving Certification* (Ability to Obtain within first 90 days) Required

*In order to drive personal vehicle on CAP business, must obtain and maintain a policy of motor vehicle insurance coverage on privately-owned vehicle with insurance coverage amounts of $50,000 bodily injury per person per accident; $100,000 bodily injury for all bodily injuries per accident; and $50,000 property damage per accident. 

Physical Requirements:

Ability to reach, push, pull, bend, stoop, stand, walk

Lift 45 lb and carry 30 ft

Lifts/moves items with unknown weight or that are awkward shapes and sizes with assistance

Sit for extended periods of time

Have good visual acuity with corrective lenses

Have good hearing capabilities

Stand for extended periods of time

Salary : $17