Operations Coordinator - Pinnacle Forum America

Job Title: Operations Coordinator

Organization: Pinnacle Forum

Location: Remote (CST time zone preferred)

Position Summary

The Operations Coordinator will play a vital role in supporting the mission of Pinnacle Forum by overseeing processes, technology, communications, and events. This individual will ensure smooth day-to-day operations and provide reliable support to staff and members of the Board of Directors.

Key Responsibilities

• Technology & Website Management:
• Oversee all technology operations, ensuring smooth functioning of systems, platforms, and tools. (Hubspot, CIRCLE, ZOOM, Zapier, etc.)
• Manage and update the Pinnacle Forum website, ensuring content is current, relevant, and engaging.
• Collaborate with vendors or technical support to troubleshoot and resolve issues as needed.
• Fix, edit or create new Hubspot workflows as needed.
  
  

Communications

• Prepare, create and distribute internal and external communications (newsletters, event notifications, email drips and auto-responders, etc.)
• Ensure unified, cohesive and consistent communications going out from ministry (LinkedIn, emails, newsletters, etc).
• Act as the primary point of contact for administration for staff members regarding communications, events and technology issues, etc.
• Support additional projects and tasks as directed by leadership.
• Provide video editing and photo/graphic edits for communications using tools provided (Adobe Creative Cloud Suite: such Photoshop, Illustrator, Premiere, AfterEffects, etc).
• Design event communications: registration landing pages, and printed programs.
• Coordinate with printers as needed.
  
  

Event Planning & Execution

• Coordinate with Sr. Leadership and Staff aspects of Pinnacle Forum events, including but not limited to Forums, conferences, and webinars.
• Aid in event logistics such as venue selection, contracts, catering, and audiovisual needs.
• Work with a team to develop event timelines, ensure milestones are met, and aid in on-site or virtual event management.
• Follow up with speakers and their assistant to ensure all needs have been met, which may include hotel accommodations, travel, materials, A/V needs, and presentations.
• Follow up with Partners and their guests to confirm their attendance at Pinnacle Forum related events, also verify hotel stays have been booked.
  
  

Qualifications

• Proven experience as an administrative assistant, event coordinator, or similar role.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite, current knowledge on or ability to quickly learn technology tools relevant to Pinnacle Forum (e.g., Hubspot, Zapier, WordPress or other website platforms), digital communication tools (Adobe Creative Suite, Canva, and event platforms (e.g., Zoom, CIRCLE)).
• Adept in workflow automation.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a dynamic, mission-driven environment.
• Familiarity with or passion for Pinnacle Forum’s mission of cultural transformation.
• Are committed to their relationship with Christ Jesus.
  
  

Working Conditions

• Remote
• Flexibility to work occasional evenings or weekends for events.
  
  

Application Process

• Interested candidates should submit a resume, and cover letter that includes references to the CEO, Connor M. Hillard.
  
  

This position offers the opportunity to contribute meaningfully to Pinnacle Forum’s mission while developing professionally in an encouraging and supportive environment.cover