Director of business services

Description

As the Director of business services at CHCC, you will ensure accurate and timely billing, invoicing and collections and participate as a member of the management team in a professional, well-respected skilled nursing center.

Responsibilities

• Communicate and work smoothly with residents, resident family members, resident responsible parties and co-workers.
• Ensure all accounts receivable are monitored and collected.
• Work with collections professionals to collect on delinquent accounts.
• Assist outside providers and contracted employees with all monthly and annual financial reports, accounting records and statements.
• Maintain good attendance as an essential requirement of this position.
• Supervise assigned staff, including selection, orientation, training, coaching, discipline (including termination) and timely performance reviews.
• Participate as a member of the management team, working cooperatively with all departments.
• Maintain confidentiality in all things related to CHCC and resident financial records.
• Participate in continuing education and community activities to maintain and strengthen current skills and expertise in assigned areas.
• Perform special projects or other duties as assigned by the executive director.
• Provide break relief for the receptionist as assigned and serve as vacation relief for the receptionist as needed.
• Agree to abide by all standards, policies and procedures of the facility, including the facility’s compliance and ethics program, as a condition of employment. Compliance will be a factor in evaluating job performance.
• See job description for additional duties: https://chcclynden.org/wp-content/uploads/2025/02/Director-of-Business-Services-Job-Description.pdf

Qualifications

• Two or more years of experience performing accounting functions.
• Associate degree in accounting, finance or a related field preferred.
• Experience in long-term care/skilled nursing billing and collections preferred.
• Supervisory experience preferred.
• A combination of education and experience may qualify a candidate for this position.

Skills

• Excellent communication skills (verbal and written) and ability to make public presentations as needed.
• Able to maintain high standards despite deadlines and pressures.
• Strong organizational skills and attention to detail.
• Strong leadership and management skills, including problem-solving, decision making and coaching.
• Able to establish and maintain constructive relationships with residents and their family members/responsible party, other department managers, employees and the public.
• Knowledgeable and supportive of CHCC mission and philosophy.
• Proficient with various software including Microsoft Word, Excel and Outlook.

Work schedule

• Monday through Friday, 8 a.m. to 4:30 p.m. Additional days and times may be required.

Job Benefits

• Comprehensive insurance (medical, dental, vision, short-term/long-term disability).
• Vacation, holiday and sick pay.
• Tuition reimbursement for qualified employees.
• 403 (b) retirement and flexible spending accounts.
• Referral bonus program that pays up to $3,000 per referral.
• Employee assistance program and homestead Fitness Center discount.
• Continuing education, mentorship, career advancement opportunities.
• Details at https://chcclynden.org/full-time-benefits/.

Contacts

Mary Wynstra
Christian Health Care Center
855 Aaron Drive
Lynden, WA 98264
hr@chcclynden.org
(P) 360-354-4434
(F) 360-354-3768

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, color, religion, national origin, age, sex, sexual orientation, marital status, disability or any other legally protected classification.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• English (Required)

Work Location: In person

Salary : $25 - $35