Demo

Member Support Specialist

Christian Healthcare Ministries (CHM)
Dayton, OH Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/14/2025

Are you passionate about making a difference in people's lives? Christian Healthcare Ministries (CHM) invites you to join our team as a Member Support Specialist . This entry-level position is ideal for those who enjoy connecting with individuals, solving challenges, and providing spiritual support. In this role, you will assist our members through phone and email, handling inquiries, verifying information, and offering meaningful assistance, including the opportunity for prayer and spiritual encouragement.

What We Offer

  • Competitive compensation based on your experience.
  • A fulfilling career driven by faith and purpose!
  • Fully covered health benefits for you.
  • Retirement plan and life insurance options.
  • 12 paid holidays plus your birthday off.
  • Daily lunch provided.
  • Opportunities for professional development.
  • Paid training to help you succeed.

Essential Job Functions

  • Engage with members via phone and email, ensuring prompt and accurate responses.
  • Verify and update member information as required.
  • Provide thoughtful recommendations to prospective members.
  • Address and escalate member concerns to management when appropriate.
  • Communicate guidelines and information clearly and effectively.
  • Offer emotional support and spiritual encouragement, including the opportunity for prayer.
  • Work collaboratively with team members to achieve a seamless member experience.
  • Maintain a professional demeanor while embodying CHM's mission, vision, and values.
  • What You Bring

  • Education : High school diploma or equivalent.
  • Technical Skills : Proficiency with PCs, Microsoft Office, and other common office equipment.
  • Communication : Excellent verbal and written communication skills with strong active listening abilities.
  • Customer Focus : A foundation of empathy, patience, and a dedication to providing exceptional service.
  • Organization : Ability to multitask, effectively manage workloads, and solve problems efficiently.
  • Schedule

  • 9 : 00 AM to 5 : 00 PM, Monday through Friday.
  • About Christian Healthcare Ministries

    Founded in 1981, Christian Healthcare Ministries (CHM) is a nonprofit health care sharing ministry for Christians. Through CHM, participating Christians share one another's medical bills in a spirit of love and support. Our mission is to glorify God, express Christian love, and experience God's presence as we share in each other’s medical expenses.

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