What are the responsibilities and job description for the Listener Engagement Specialist position at Christian Healthcare Ministries?
The Listener Engagement Specialist is a person of integrity who loves the Lord, people, and Heartfelt Radio. It is a motivated go-getter passionate about the station and works diligently to connect with donors and the right people at area churches, para-church ministries, and businesses to engage their prayerful and financial support. This tenacious ambassador for Heartfelt Radio is not a novice, but a proven fundraiser who will be rewarded financially as goals are achieved.
What We Offer
- Compensation based on experience.
- Faith and purpose-based career opportunity!
- Fully paid health benefits
- Retirement and Life Insurance
- 12 paid holidays PLUS birthday
- Lunch is provided DAILY.
- Professional Development
- Paid Training
Essential Job Functions
- Reports to the General Manager.
- Identifies potential donors, sponsors, and grants to aggressively grow revenue for WKJA.
- Creates marketing and promotional activities at area events and oversees use of the WKJA Event Trailer.
- Organize campaigns to acquire listeners and donors, leading to increased donations.
- Develop sponsorship opportunities with area churches/ministries, businesses, and listeners.
- Nurtures relationships with sponsors, donors, and ministries for the sustainability and growth of Heartfelt Radio.
- Maintains an accurate database of listener and donor contacts, as well as progress with sponsors and churches/ministries.
Responsibilities
- Develops fundraising strategies aligned with a biblical philosophy.
- Cultivates relationships with new listeners, encouraging them to become donors.
- Converts occasional donors into recurring donors to increase revenue.
- Engages high-end donors for large, memorial, and legacy gifts.
- Maintains regular communication with all listeners and donors.
- Implements fundraising strategies, including:
- Annual Harvest Time Fundraiser
- On-air and off-air promotions (within FCC and station guidelines)
- Direct mail, email, newsletters, and digital promotions
- Day sponsorships, print materials, and social media
- Heartfelt Radio website and community events
Sponsor Relations
- Develop sponsorship packages in alignment with Management’s goals and FCC regulations.
- Increase station funding through sponsorship opportunities.
- Nurture ongoing relationships with sponsors for mutual benefit.
Church & Parachurch Relations
- Build and maintain relationships with area pastors and ministry leaders.
- Strengthen partnerships between ministries and Heartfelt Radio to reach NE Ohio for Christ.
- Work toward incorporation of Heartfelt Radio in church missions’ budgets.
General Responsibilities
- Fulfill goals set by the General Manager.
- Assist the General Manager with other assigned duties.
Education, Experience & Skills Required
- Minimum five years in major/planned giving, with a strong drive to increase WKJA revenue.
- Understands donor interests and fosters strong connections with the media ministry.
- Actively listens and enthusiastically promotes the station’s mission and programming.
- Works effectively with diverse groups and across denominational lines.
- Creative, goal-oriented, and skilled in motivating others.
- Manages multiple projects under deadlines while staying calm under pressure.
- Handles confidential information with professionalism.
- Strong grammar, writing, public speaking, and presentation skills.
- Proficient in Microsoft 365 (Teams, Excel, PowerPoint), financial software, social media, and blogging.
- Collaborates well, makes sound decisions, and adapts to change.
- Ready to assist, seek guidance, and learn new processes.
- Maintains a clean driving record.
Other Functions
- Faith-Driven – Prays for God’s guidance and leads others to Christ.
- Accountable – Provides regular updates on projects and opportunities to the GM.
- Ethical & Professional – Upholds Christian values, CHM guidelines, and legal business standards.
- Compliance-Oriented – Adheres to CHM policies and employee handbook regulations.
- Flexible Schedule – Willing to work extended hours and attend weekend events as needed.
Working Conditions
- Travel up to 50% locally.
- Will occasionally lift and/or move up to 50 pounds.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills
