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RN/Administrative Coordinator - Hematology-Oncology

Christie Clinic
Champaign, IL Full Time
POSTED ON 1/6/2025
AVAILABLE BEFORE 3/6/2025

Christie Clinic's department of Hematology-Oncology is seeking a full-time RN/Administrative Coordinator located at the University clinic from Monday-Friday 8:00am-5:00pm.

Make a difference in Oncology services by providing standards based professional nursing care within an ambulatory Hematology Oncology clinic. Enjoy advanced cognitive and indirect nursing care combined with hands-on direct contact with patients. Coordinate individual patient care and experience. Preserve and protect the Oncology Provider-Patient relationship.

RN JOB DUTIES: (This list may not include all the duties assigned.)

  • Create a calm, informed, dependable, and forward moving clinical environment supporting expert Oncology provider service to Hematology and Oncology patients.
  • Prepare in advance for provider office visits including chart review, care coordination, result integration, and provider note preparation.
  • Directly support medical practice flow by providing nursing care within the patient exam room.
    • Accurately reconcile medications.
    • Prepare and pend prescriptions for providers.
    • Document patient concerns.
  • Independently triage patient concerns presenting through in person interactions, portal messages, and telephone encounters. Communicate needs effectively to provider where applicable. Ensure timely and proper follow-up is completed with patient.
  • Act as a liaison between the patient and provider regarding any complaints, concerns, etc.
  • As directed by provider, communicate test results, clinical answers and next steps to patients and family members.
  • When appropriate, enter EMR orders (verbal and protocol based)
  • Oversee referred testing including genomic/molecular profile testing (NeoGenomics, Mayo Labs, Exact Sciences, Natera, Foundation One, etc)
  • Surveillance the completion of oncology provider orders performed in other Christie departments and external referral entities.
  • Administer prescribed office-based injectable medications and treatment in accordance with nursing standards and as directed by provider. 
  • Prepare patient, environment, equipment and aid provider during treatment, examination and/or testing of the patient.  (Bone Marrow)
  • Document timely and accurately within the EMR.
  • Demonstrate excellent nursing skill within a team- based experience. Co-create wins for the patient, the provider, and other team members.
  • Ensure that provider is supported through advance preparation of Tumor Board notes and nurse attendance at Tumor Board.
  • Prevent, Anticipate, Identify, and Solve issues on behalf of the patient and practice. Where needed, provide real-time escalation of issues to Clinical Manager.
  • Regularly participate in daily department huddle to create improvement in department workflows and results achieved.

COORDINATOR JOB DUTIES: (This list may not include all the duties assigned.)

  • Maintain provider schedules including accurate working hour and patient appointments to maximize patient and departmental flow.
  • Manage the inbound Hem-Onc Consultation Workque (WQ) and distribute patients per guidelines.
  • Oversee the External Hem Onc Referral WQ performance by team members.
  • Interview, hire, develop, and retain team members.
  • Mature the Christie Management System. Daily-Weekly-Monthly.
  • Lead team in daily Safety focus using the Christie Safety System.
  • Investigate and resolve patient complaints.
  • Investigate and resolve provider concerns.
  • Facilitate connections between clinical and support departments throughout the organization.
  • Create annual budget in partnership with Clinical Manager.
  • Monitor performance against budget monthly.
  • Develop, record, and communicate department workflows. 
  • Surveillance performance of standard work to optimize results created.
  • Optimize practice efficiency and effectiveness.
  • Prevent department distractions and ensure team focus on patient-provider needs.
  • Oversee all operational functions of the office practice.
  • Perform related work as required.
  • Provide timely recognition, feedback, and coaching of team members.
  • Utilize disciplinary process when indicated.
  • Maintain needed manpower for clinic duties through coordination and approval of team member time off requests.
  • Time clock management/timecard processing to support Payroll.
  • Review any charge discrepancies and participate in defending claims in denial. Review and write off with Clinical Manager before authorizing organization action.
  • Represent Hematology Oncology as the front-line leader- Academy of EDE, Coordinator Meetings, organization wide initiatives.
  • Partner with Clinical Manager and Compounding Services Manager to maintain QOPI certification.

REQUIRED QUALIFICATIONS: 

  • Graduation from an accredited school of nursing
  • Evidence of annual completion of health-related courses and/or seminars with a certificate and/or CEU’s

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching, and lifting up to 75 pounds.  Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.  

TYPICAL WORKING CONDITIONS:

Work is performed in a clinical setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids, and other waste common to a health care environment. Work may require occasional irregular day shift hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. 

We also offer a substantial benefits package, including:

·   Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)

·   Dependent Care Flexible Spending Account

·   401k Plan

·   Medical Flexible Spending Account

·   Health Insurance

·   Group Term Life Insurance

·   Dental Insurance

·   Identity Theft Protection

·   Vision Insurance

·   Long Term Disability

·   Accidental Death & Dismemberment Insurance

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