What are the responsibilities and job description for the Surgery Scheduler/Receptionist position at Christus Surgery Center - Kerrville?
About Us
At Christus Surgery Center - Kerrville, our mission is to improve the lives of our patients through compassionate, quality and ethical care.
In choosing a career at Christus Surgery Center - Kerrville, you are choosing to improve the lives of patients through a collaborative team-driven approach in an innovative, quality-driven, community-based setting.
Our surgery center specializes in Ophthalmology, Oculoplastics, GI and Pain Management.
Responsibilites
- Answer incoming calls and process accordingly and professionally.
- Schedule surgeries and procedures, ensuring accuracy as to time and date of the appointment and in capturing patient demographic information and insurance information.
- Verify insurance and obtain prior authorizations.
- Maintain all information with the strictest confidence.
- Create patient charts ensuring appropriate forms are with the correct charts.
- Collaborate with physician offices to ensure appropriate paperwork has been received.
- Communicate with patients and their families on the day of their appointment by providing updated information regarding scheduling and any potential delays.
- Manage surgery schedule changes, cancellations and reschedules as needed and notify all relevant parties of any changes in a timely manner.
- Provide exceptional customer service to patients, physicians and staff, addressing inquiries, concerns and requests in a professional and timely manner.
- Other duties as needed to ensure that the front office of our surgery center is organized and operating efficiently.
Hours
Our center is open from 6:00am to 3:00pm depending on the schedule for the day. We have two Surgery Schedulers that work together to maintain coverage.
TO APPLY - Complete the application at (copy and paste): https://gen-christushealth-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=22HS
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- Monday to Friday
Work Location: In person