What are the responsibilities and job description for the Medical Assistant position at Christy Cardiology?
Office Hours * Monday – Friday * 8 am – 4:30 pm
Responsibilities
Greeting patients, triaging calls, scheduling appointments, medical supply inventory, medical record requests, following all HIPAA protocols; other duties as assigned.
Accountable for front office and support for Clinical staff.
Medical Assistant
- Model excellent customer service behaviors both in person and on the phone.
- Adheres to all office policies and procedures.
- Address patient complaints/concerns and take necessary steps to achieve conflict resolution.
- Strengthen the patient experience and referrals to others by demonstrating great customer service.
Clinical Staff Liaison
- Provide necessary support for clinical staff including:
- Taking messages (in their absence) and notifying them in a timely basis to ensure continuity of care.
- Turning over clinic rooms
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
- Assists provider with office procedures.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
- Counsels patients by transmitting physician’s orders and questions about surgery.
- Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
- Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
- Updates job knowledge by participating in educational opportunities and reading professional publications.
- Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
Summary
As a Medical Assistant, you will be essential in delivering high-quality patient care and administrative support within our healthcare facility. Reporting to the office manager or physician, you will utilize core skills in medical terminology, patient service, and EHR systems to assist in patient intake and vital sign assessments. Your premium skills in dermatology and urgent care will enhance our team's capabilities, while your relevant experience in both inpatient and outpatient settings will ensure comprehensive care. Join us to make a meaningful impact in a collaborative and patient-focused environment.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Free parking
- Opportunities for advancement
Medical Specialty:
- Cardiology
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Customer service: 3 years (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Barrington, IL 60010: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23