What are the responsibilities and job description for the Associate Manager, Application Engineering position at Chromalox?
Associate Manager, Application Engineering
At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else.
Chromalox
started with an innovative solution 100 years ago when a self-taught engineer
invented the first metal-sheathed resistance heating element. It was this then-advanced
thermal technology that launched an entire industry.
That
pioneering, innovative spirit continues today. Built on opportunity and
innovation, Chromalox has grown to serve more global markets and industries. We
excel in industries that have high expectations. We are acknowledged as experts
at delivering solutions that exceed specifications, limit risk, and reduce
operating costs.
Join us as we continue to provide solutions to our customers and the world!
The Role:
Reporting to the Application Engineering Manager, the Associate Manager
will analyze heating applications to design innovative, customer focused solutions,
and manage a small team of Application Engineers.
You will work on customer quotes to develop cost-effective solutions
for each unique heating and temperature control application. You will also
provide support for your direct reports ranging from day-to-day issues, career
development, and performance reviews.
Your Responsibilities:
- Design and quote premium solutions for standard and customer specific thermal applications.
- Lead and manage a small team of engineers, providing mentorship, guidance and performance feedback.
- Assist with the hiring and onboarding of new employees.
- Coordinate quotation and order entry activities with sales force, engineering, and plant personnel including sample orders and drawings for approval.
- Understand markets and competition in each market to manage quotation of competitive designs.
- Assist Sales Engineers by providing expertise to offer optimal thermal solution for unique applications.
- Determine requirements for materials and related cost for product designs by working with engineering and purchasing departments.
- Manage pricing and margin targets for key accounts and new opportunities.
- Become proficient in using product design and pricing tools.
- Assist customers and representatives in trouble-shooting common problems with equipment or applications.
- Approve and support orders. Work with both design engineering and sales to play a key role in designing and order support.
- Lead meetings with engineering, production, project management, finance, and sales to gain visibility and communicate accurate dates to customers for large order opportunities.
- Assist in documenting, analyzing, and improving processes.
- Support or facilitate process improvement projects and strategic projects as required.
Requirements:
- Bachelor of Science Degree in electrical, mechanical, or chemical engineering is preferred. Appropriate technical degree or equivalent experience required.
- 3-5 years related experience. Experience managing a team is preferred.
- Working experience with Microsoft programs such as Excel, Word, PowerPoint, etc.
- Ability to work in a fast-paced, team-oriented environment with solid organizational skills and attention to detail.
- Excellent interpersonal and communication skills verbal, written and presentation formats to all types of audiences.
- Strong customer service and time management skills.
Chromalox is an Equal Opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.
