What are the responsibilities and job description for the Front Desk Coordinator position at ChromePMS?
Our client is seeking a Full-Time Front Desk Coordinator
Are you an enthusiastic, energetic, and motivated self-starter who thrives in a customer-focused environment? Our client is looking for a skilled and passionate Front Desk Coordinator to be the first point of contact for clients and ensure a welcoming and efficient front office experience. This role involves managing client appointments, handling inquiries, and providing administrative support to help the spa run smoothly.
What You Will Do
- Greet clients warmly and create a welcoming atmosphere.
- Answer phone calls, emails, and in-person inquiries promptly and professionally.
- Schedule and confirm appointments using the spa's booking system.
- Manage client flow for a seamless experience from arrival to departure.
- Provide clients with information about services, treatments, and promotions.
- Maintain client records, process payments, and balance financial transactions.
- Oversee retail inventory and merchandising while assisting with product sales.
- Promote spa memberships, high-end packages, and upsell services.
- Ensure the reception area and treatment rooms remain clean and organized.
- Collaborate with staff to meet sales goals and assist with special events and promotions.
What You Bring to the Table
Compensation & Benefits
