What are the responsibilities and job description for the Counter Workers - Fresh To Go position at Chula Vista Resort?
Job Details
Job Location: Chula Vista Resort - Wisconsin Dells, WI
Position Type: Full Time
Salary Range: Undisclosed
Job Category: Hospitality - Hotel
Coffee Shop Counter help
We are hiring a Fresh to Go Counter helper Full time PM hours to prepare and serve hot and cold beverages, including various types of coffee and tea, as well as several food menu items. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work 2nd shift. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent experience for our guests.
Responsibilities
- Greet customers as they enter
- Answer questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food (i.e. cookies, pastries and muffins) and make some food items (i.e. paninis)
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Qualifications
- Previous work experience as a Barista or Waiter/Waitress - (preferred)
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
- Must be able to work 2nd shift
